Management & Program Analyst (Workforce Management)

Customs and Border Protection•El Paso, TX

6h•Onsite

About The Position

This position is with the Department of Homeland Security, U.S. Customs and Border Protection (CBP), Office of Field Operations, El Paso Field Office, Mission Support Division, in El Paso, Texas. The role supports workforce management by assessing the productivity, effectiveness, and efficiency of human capital efforts and resolving complex issues involving position management, staffing and placement, performance management, awards, and workers’ compensation. Additional selections may be made for other organizational divisions or units at the listed duty location. The position is classified at GS-13, with a listed salary range of $106,437 to $138,370. The analyst provides administrative and analytical support to strengthen the Department’s ability to perform homeland security functions. The work includes advising on organizational structure and workforce-management matters, analyzing staffing and position information, evaluating policies and programs, and recommending improvements to managers. The position requires one year of specialized experience equivalent to the next lower grade level. New federal government employees must serve a one-year probationary period. The position is not covered by a bargaining unit.

Requirements

One year of specialized experience equivalent to at least the next lower grade level, including relevant work in organizational change, staffing, recruitment, performance management, awards, labor relations, workers’ compensation, workforce studies, or program improvement.
U.S. citizenship.
For applicants not currently employed by CBP, physical residence in the United States or its protectorates for at least three of the last five years, unless an exception or waiver applies.
Males born after December 31, 1959, must be registered with Selective Service.
All pre-employment processes are conducted in English.
Must pass applicable pre-employment screening, which may include a background investigation and drug testing.
Must meet applicable Time in Grade requirements by October 30, 2026, including 52 weeks at the next lower grade or equivalent for current federal employees.
Resume must explicitly demonstrate how the applicant meets the specialized-experience requirement.
New federal government employees must serve a one-year probationary period.

Responsibilities

Advise on organizational structures, mission statements, and functional alignment to support reorganizations and program-administration changes.
Monitor filled and vacant positions and prepare analyses and documentation supporting organizational change requests.
Provide technical assistance and analytical support for performance management, employee awards, labor-related matters, and workers’ compensation activities.
Research workforce-management issues, assess the effects of new policies and directives, and recommend improvements to internal policies and programs.
Develop studies, plans, and analytical information to advise managers on workforce-management challenges and organizational objectives.