Management & Program Analyst

Veterans Health Administration • Fort Wayne, IN

22d • Onsite

About The Position

The incumbent serves as the Workforce Development Officer (WDO) for the VA Northern Indiana Healthcare System (VANIHCS), overseeing workforce development, employee development, employee engagement, employee experience, and the New Employee Orientation Program. The position reports to the Chief of Education and performs administrative functions for Workforce Development and Training, while also receiving taskings and requests directly from the Executive Leadership Team.

The WDO has programmatic responsibility for multiple programs affecting almost 2,000 full-time-equivalent employees across six locations. The role administers employee development and recognition resources, conducts the All Employee Survey, and oversees new employee orientation and other workforce and leadership development programs. It also independently manages studies and projects in employee engagement and workforce planning, analyzes findings, prepares reports and plans, and advises facility leadership. The position manages contracts and prepares statements of work, contract paperwork, and budget requests related to employee engagement and development.

The work schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m. Flexible or compressed scheduling may be available at the supervisor’s discretion. Telework is not authorized, and the position is not virtual. Relocation and recruitment incentives are not authorized. The work is primarily sedentary, with possible prolonged standing while conducting training, extended daily computer use, and travel by automobile or air, including travel between care sites.

Requirements

• One year of specialized experience equivalent to at least the GS-09 level, including knowledge of healthcare management principles, healthcare delivery systems, and VA policies and procedures; knowledge of planning, developing, coordinating, and implementing workforce development policies, procedures, and initiatives; and strong analytical, oral communication, and written communication skills.
• Alternatively, a Ph.D. or equivalent doctoral degree demonstrating the knowledge, skills, and abilities necessary for the work, or a qualifying combination of specialized experience and graduate education beyond the first 36 credit hours.
• Current federal employees and certain former federal employees applying under reinstatement or VEOA must meet the GS-11 time-in-grade requirement of 52 weeks at GS-09.
• Must be a U.S. citizen and proficient in written and spoken English.
• Must meet applicable Selective Service registration requirements for males born after December 31, 1959.
• May be required to serve a trial period and must undergo a background/security investigation and online onboarding.
• Must pass a pre-employment physical examination and participate in the seasonal influenza vaccination program; VHA health care personnel must also meet the stated COVID-19 vaccination requirement, subject to legally required accommodations.
• Must submit transcripts when relying on education to qualify; education must be from an appropriately accredited institution, and foreign education requires a certificate of equivalency.

Responsibilities

• Maintain the Employee Development and Recognition SharePoint site and manage related documents, spreadsheets, presentations, emails, websites, logins, portals, and files.
• Conduct the All Employee Survey, including mapping, marketing, deployment, action planning, and documentation.
• Present All Employee Survey information to employees, supervisors, town halls, committees, boards, and national offices, including the National Center for Organizational Development.
• Plan, organize, lead, and conduct the New Employee Orientation Program in accordance with VA and VHA standards and requirements.
• Oversee the Shaping My Future, School at Work, Expanding Career Health Occupations, Supervisor Orientation, and Leadership Development programs, including announcements, applications, applicant selection, logistics, transportation, and graduation ceremonies.
• Review and annually update curricula, incorporate best practices, and evaluate program effectiveness.
• Manage DiSC Profile assessments, including ordering assessments, issuing codes, interpreting results, and coaching individuals based on outcomes.
• Initiate and manage projects and studies in employee engagement, workforce planning, analysis, and development, aligning outcomes with VANIHCS, VISN, and VHA goals and priorities.
• Collect and analyze data, interpret findings, prepare reports, communicate results, make recommendations to facility management and the Executive Leadership Team, and develop an employee engagement and workforce and employee development plan.
• Serve as a subject matter expert in assigned areas, including workforce development, healthcare leadership, education curriculum development, adult education principles, training, and program evaluation.
• Manage contracts related to employee engagement, supervisor development, employee development, and related areas; use contract products as appropriate and recommend program changes based on outcomes.
• Coordinate and integrate contract activities with other functions; prepare statements of work and contract paperwork with utilization management and VISN Contracting; and submit budget requests for multi-year contracts.
• Use Executive Decision Memorandums through committees and boards to propose and document recommendations for budgeting, maintenance, and licensing fees.

Benefits

• Federal employees and their families have access to a comprehensive federal benefits package; specific eligibility depends on position type.
• Eligible selected applicants may request prior work or military service credit toward annual leave accrual, subject to approval and not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Ph.D. or professional degree