Management Position (Assistant Manager to General Manager)

Lure Fish House • Santa Barbara, CA

3d • $68,000 - $100,000 • Onsite

About The Position

Lure Fish House is seeking exemplary leaders with the prowess to champion, direct, and uphold Lure's vision of creating a memorably impressive dining experience for guests. We are looking for qualified candidates for Assistant Manager to General Manager roles across our locations in Central and Southern California, and Scottsdale, AZ. We aim to recruit, train, and empower our managers to deliver on our promise to guests. Lure's unique compensation model offers a better work/life balance, and our profit share program provides financial rewards exceeding industry standards.

Requirements

• Restaurant management experience with a proven track record of success.
• Demonstrates proficiency in Toast, Ctuit, PlateIQ, Cogswell, 7shifts, Google Suite.
• Strong leadership, communication, and interpersonal skills.
• Passion for hospitality and a commitment to providing exceptional guest service.
• Ability to multi-task, prioritize, and work effectively under pressure.
• Must possess a Manager Servsafe certificate, RBS certificate, and Manager Harassment Class training.

Responsibilities

• Drive guest satisfaction by ensuring service teams anticipate guest needs and address concerns promptly and professionally.
• Lead and train the team by effectively communicating policies, standards, and company values, fostering a positive work environment and providing ongoing coaching.
• Maintain the highest standards of cleanliness and efficiency, overseeing daily operations to maximize profitability and manage labor effectively.
• Conduct regular line checks to ensure all food and beverage items meet high standards.
• Understand and contribute to the restaurant's financial success through profit and loss management.
• Impress all guests and address complaints with timeliness, dexterity, and aplomb.
• Maintain impeccable cleanliness of the restaurant.
• Ensure the highest quality of food served to guests.
• Staff shifts to allow the restaurant to be optimally functional and profitable.
• Reinforce employee guidelines established at orientation/training.
• Uphold and promote company values and policies.
• Understand and be able to perform every position in the restaurant.
• Set up the restaurant for success during and after every shift.
• Set ambiance points to achieve maximum guest enjoyment.
• Constantly learn to perpetuate superior knowledge of all food items, drinks, standards, and expectations.
• Perform line checks and quality control checks.
• Build lasting guest relations.
• Deal with unruly guests gracefully, taking every opportunity to win back a disgruntled guest.
• Execute progressive discipline and employee communication documentation as needed.
• Problem-solve any maintenance needed in the restaurant and ensure timely repairs.

Benefits

• Comprehensive benefits package including health, dental, vision, 401k & IRA options.
• Employer contributes first $500/mo to plan, pre-tax deduction for any remainder.
• 10 days paid time off year one, 15 days off year two, up to 21 days per year.
• All shift meals comped plus dining benefits at all Lure locations.
• Join a thriving family-owned restaurant with a focus on employee development and promotion from within.
• Be part of a passionate team that takes pride in serving the freshest, most delicious seafood in the world.
• Make a difference in a family-owned business with an obsessive focus on guest satisfaction and employee well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed