Assistant to the Inspector General

Disabled American Veterans•Erlanger, KY

About The Position

The Assistant to the Inspector General provides administrative support to the Inspector General and assists the Inspector General’s Office and Executive Office with operational and administrative needs. The role handles restricted or confidential matters and communicates professionally with visitors, callers, fraternal leaders, employees, and others. It supports activities related to enforcing the National Constitution and Bylaws, Department and Chapter Bylaws, and investigating alleged violations. The position performs a variety of secretarial and office duties, including managing communications and calendars, preparing correspondence and reports, maintaining office supplies and administrative page content, assisting with travel arrangements and events, and providing office printer support in liaison with the IT Help Desk. The employee may transition between responsibilities to support departmental needs and continuity of operations. This position has no supervisory responsibilities.

Requirements

  • At least 3 years of administrative support experience.
  • High school diploma or equivalent.
  • Typing speed of 50 or more words per minute with accuracy.
  • Excellent verbal and written communication skills.
  • Detail-oriented with excellent proofreading skills.
  • Excellent organizational skills.
  • Excellent interpersonal skills.
  • Excellent telephone etiquette.
  • Aptitude for numbers.
  • High proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and SharePoint, and ability to learn new software applications.
  • Discretion in handling confidential information.

Responsibilities

  • Provide administrative support to the Inspector General.
  • Answer telephones, direct calls, and take messages.
  • Maintain inventory and reorder office supplies for the Front Office.
  • Communicate with fraternal leaders, employees, and others to answer questions, explain or distribute information, and address complaints.
  • Open, sort, and route mail for the National Adjutant, Executive Director, and National Commander when primary assistants are out of office, and prepare outgoing mail.
  • Compute, record, and proofread data and other information, including records and reports.
  • Research and respond to requests for information.
  • Compose, format, and proofread letters, memorandums, and other correspondence.
  • Assist in preparing reports and presentations.
  • Operate office machines and systems, including photocopiers, scanners, voicemail systems, and personal computers.
  • Serve as office liaison with the IT Help Desk for office printers.
  • Arrange delivery of correspondence by mail or email using Microsoft Outlook and Constant Contact.
  • Manage Outlook calendars and arrange appointments.
  • Provide administrative and operational support across the Inspector General’s Office and the Executive Office, transitioning between responsibilities and assisting with departmental needs as directed.
  • Assist in coordinating travel arrangements and reserving or purchasing airline tickets.
  • Support Executive Office functions and events.
  • Maintain the employee portal Administrative page content.
  • Comply with management mandates and perform other duties as assigned.
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