Management Associate

Hertz • Orem, UT

6h

About The Position

The Management Associate role is a management-development position focused on learning branch operations and building the skills needed to progress into a Branch Manager role in as little as 12–18 months. Associates gain experience across leadership, sales, customer experience, operations, fleet management, and financial performance. The work includes serving customers, supporting sales goals, assisting with fleet and vehicle operations, and learning how branch performance is managed.

The role also provides exposure to team leadership, scheduling, coaching, customer relationship-building, CRM tools, business metrics, financial processes, reporting, compliance, revenue, and expenses. The position requires a customer-focused, motivated person who can work in a fast-paced environment and is available for nights, weekends, and holidays as needed.

Requirements

• Must be at least 20 years of age.
• High school diploma or equivalent.
• Valid driver’s license.
• Strong communication, customer service, and computer skills.
• Organized and adaptable, with the ability to multitask and solve problems.
• Professional demeanor and experience in a professional environment.
• Flexible availability, including nights, weekends, and holidays as needed.
• Self-motivated, dependable, and eager to grow into leadership.

Responsibilities

• Learn branch operations and develop skills in team leadership, scheduling, coaching, and business performance.
• Deliver friendly, solutions-focused customer service and build lasting customer relationships.
• Support sales goals, learn sales techniques, and gain experience with CRM tools and business metrics.
• Support fleet logistics, vehicle inventory, lot management, vehicle preparation, and daily branch needs.
• Gain exposure to financial processes, reporting, compliance, revenue, expenses, and overall branch performance.

Benefits

• Hourly rate of $19.00 plus commission, varying based on performance.
• Eligible for overtime pay, subject to company policy and applicable federal, state, and local laws; prior approval is required.
• Eligible for holiday pay at 1.5 times the regular pay rate for hours worked on a designated holiday, plus 8 hours of holiday pay.
• Up to 40 hours of sick pay.
• Paid time off, vacation, and paid observed holidays; accruals start at 0.83 days per month, with 4 floating holidays and 9 paid observed holidays.
• Further benefits program information is available at HertzBenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED