Management Assistant

CarMax • Houston, TX

11d • Onsite

About The Position

As a Management Assistant, you will support store operations by assisting managers with hiring, onboarding, and orientation. As part of the Business Operations team, you will help provide a smooth experience for applicants and new associates while delivering customer service and operational support across sales, auction, and appraisal functions. The role includes administrative work such as cash handling, paperwork processing, and system updates in a fast-paced, team-oriented environment.

Requirements

• Ability to read, interpret, and accurately transcribe data for record-keeping.
• Strong organizational skills and attention to detail in a deadline-driven environment.
• Proficiency in word processing, spreadsheets, and intermediate PC skills.
• Effective communication skills for interacting with customers and associates in person, by phone, and in writing.
• Ability to multitask and prioritize in a fast-paced setting.
• Ability to maintain confidentiality of records and reports within the scope of the position.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Coordinate hiring and onboarding, including scheduling interviews, preparing documentation, and managing applicant records in Workday.
• Facilitate new associate orientation, ensure required documentation and training are completed on time, and maintain accurate personnel files.
• Greet customers, answer questions, and assist with paperwork.
• Process sales and auction paperwork, including DMV documentation and dealer registration.
• Handle cash management tasks, including deposits, safe handling, and multiple payment types.
• Support Business Office operations and mentor new associates as needed.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Benefits

• Paid sick time for eligible full-time hourly or commission/incentive-eligible associates, accruing up to 48 hours per year.
• Vacation time for eligible full-time hourly or commission/incentive-eligible associates, ranging from 80 to 200 hours per year after a 90-day waiting period, depending on continuous service.
• Six paid scheduled holidays per year, with eight hours of pay for each, plus one floating holiday for eligible full-time hourly or commission/incentive-eligible associates.
• Holiday Premium Pay when eligible associates work on a scheduled holiday due to business need.
• Full-time salaried associates receive paid time away as needed for sick time, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed