Management and Program Analyst (Technical Support Management Specialist)

Federal Aviation Administration•Indianapolis, IN

About The Position

Serves as a Management and Program Analyst (Technical Support Management Specialist) at the Indianapolis Center (TCID1-ZID). This administrative support position provides support for technical programs, projects, policies, and procedures associated with air traffic, including training, quality control, planning and requirements, and airspace and procedures. The position performs varied assignments under limited direction, supporting managers, specialists, and other personnel. The employee independently plans time and uses assigned resources to complete tasks and small projects. The analyst reviews and analyzes acquisition packages and requests for proposals, bids, or quotations; conducts analytical projects and studies to improve operations and quality; evaluates program delivery, performance, metrics, and strategic alignment; and develops reports, documentation, and briefings. The role evaluates work processes and recommends improvements, maintains automated systems for recording and validating data, identifies discrepancies, and uses tools to prepare graphics and charts for senior officials. The work directly affects the safety of air traffic operations and the National Airspace System. Assignments are reviewed periodically for policy compliance and alignment with project requirements. This is a temporary appointment not to exceed two years, which may be extended, terminated, or made permanent without further competition. The position may be subject to a background investigation and a one-year probationary period. The selected person may need to file a financial disclosure statement within 30 days of entering on duty.

Requirements

U.S. citizenship is required.
Selective Service registration is required for males born after December 31, 1959.
Submit an SF-50.
At least one year (52 weeks) of specialized experience equivalent to the FV-G and/or FG/GS-10/11 level.
Specialized experience independently performing duties with responsibility for the effective operation and maintenance of technical programs, projects, policies, and procedures, such as training, quality control, planning and requirements, and airspace and procedures.
Experience planning, developing, monitoring, and executing actions required to manage technical programs.
Qualifications must be met by the vacancy announcement closing date.

Nice To Haves

Dashboarding.
Lean/Six Sigma/Continuous Process Improvement.

Responsibilities

Support technical programs, projects, policies, and procedures associated with air traffic, including training, quality control, planning and requirements, and airspace and procedures.
Provide support and assistance to managers, specialists, and other personnel in connection with assigned programs.
Independently plan time and use assigned resources to accomplish tasks and small projects.
Review and analyze acquisition packages and requests for proposals, bids, or quotations; check documents for errors and verify that provisions are current and comply with regulations and policies.
Conduct projects, studies, and surveys to improve work operations and quality.
Analyze program delivery trends, consolidated report data, performance against baselines, and alignment of program plans and achievements with strategic initiatives.
Develop documentation, reports, and briefings presenting analysis findings.
Evaluate work processes and procedures and recommend improvements to systems and processes.
Use quantitative and qualitative analysis to evaluate program metrics.
Maintain automated systems to record, reconcile, validate, and track data; identify discrepancies and conduct analytical studies.
Use automated tools and other systems to create graphics and charts for presentations to senior officials.
Participate as an active team member in planning, monitoring, and conducting special projects, studies, and initiatives.
Analyze problems, identify significant factors, gather and interpret relevant data, and apply established rules and procedures to recommend solutions.