Management and Program Analyst, FOIA

Federal Aviation Administration•College Park, GA

About The Position

The position is within the FAA’s Air Traffic Organization (ATO), Mission Support Services, Resource Management Group, Management and Administrative Support Team (MAST), at the Eastern, Central, or Western Service Center. The employee serves as a Freedom of Information Act (FOIA) and Correspondence Coordinator, providing oversight for administrative support involving FOIA, Safety and Administrator’s Hotlines, Congressional inquiries, and general ATO correspondence. The role provides subject-matter expertise in FOIA, correspondence, and hotline programs, including maintaining knowledge of FOIA/Privacy Act requirements and related disclosure laws, regulations, policies, guidance, and best practices. The employee advises management, reviews procedures and policies for needed updates or training, and helps develop and implement revised policies and procedures. The position conducts program analyses and studies, evaluates plans and projections, assesses resource needs, and supports continuous improvement. It coordinates responses to agency FOIA requests, leads or coordinates employee workshops and training, gathers and analyzes program data, oversees quarterly briefing papers, monitors trends, and prepares reports for ATO Service Unit leadership. The employee also develops management procedures, systems, and methods; evaluates the operational impact of proposed regulations and policies; advises management on disclosure and privacy compliance; assesses program effectiveness; maintains FOIA tracking systems; monitors statutory deadlines; and prepares quarterly, annual, or interim reports as needed. Other duties may be assigned.

Requirements

At least one year of specialized experience equivalent to the FG/GS-12 level.
Experience handling complex information requests involving disclosure, privacy, confidentiality, or records access.
Experience coordinating high-visibility correspondence, such as Congressional inquiries, hotline matters, and/or investigations.
Experience analyzing program operations and data to identify trends, evaluate effectiveness, and determine resource needs.
U.S. citizenship is required.
Selective Service registration is required for males born after December 31, 1959.
Must submit an SF-50.

Responsibilities

Oversee staff providing administrative support for FOIA, Safety and Administrator’s Hotlines, Congressional inquiries, and general ATO correspondence.
Serve as a subject-matter expert in FOIA, correspondence, and hotline program administration, and provide recommendations to management.
Maintain knowledge of FOIA/Privacy Act and related disclosure laws, regulations, policies, guidance, and best practices.
Review policies, guidelines, and standard operating procedures to identify needed updates, revisions, or supplemental training.
Plan, schedule, and conduct analyses and studies of proposed program plans; evaluate their viability, consistency, and accuracy and determine resource needs.
Assist in developing and implementing new or revised policies and procedures.
Lead or participate in work groups and teams to improve FOIA and correspondence programs.
Analyze and coordinate responses to agency FOIA requests.
Lead or coordinate workshops and training sessions for employees.
Gather and analyze data concerning FOIA, hotline, and correspondence programs.
Oversee the quarterly briefing paper process; identify and monitor trends, prepare reports, and share findings with ATO Service Unit leadership.
Develop procedures, systems, and methods for management functions such as productivity, work improvement, work measurement, goals and objectives, business management, and information management.
Review and analyze new and proposed regulations and policies for their effects on program operations and management.
Advise and support management on information disclosure and privacy compliance best practices.
Assess program effectiveness, develop and maintain tracking systems for FOIA requests and responses, and monitor compliance with statutory deadlines.
Prepare quarterly, annual, or interim reports as required.
Perform other duties as assigned.