Management and Program Analyst

Veterans Health Administration•Lexington, KY
•Onsite

About The Position

The Management and Program Analyst is assigned to the Physical Medicine and Rehabilitation Service (PMRS) at the VA Healthcare System in Lexington, Kentucky. The role provides leadership in strategic administrative planning, resource allocation, performance improvement, and oversight of daily operations. It requires mastery of qualitative and quantitative methods for assessing program effectiveness and complex management systems. The analyst serves as the senior management analyst responsible for comprehensive evaluation of PMRS program effectiveness and the administrative health of the service. The position supports regional rehabilitation programs, conducts complex management studies related to health care delivery, and develops recommendations concerning organizational structure, workflow, and resource allocation. It also evaluates long-term workload, acuity, cost, legislative, regulatory, and accreditation impacts; develops administrative criteria and policies; and establishes performance metrics aligned with medical-center strategic goals. The role manages PMRS financial, personnel, and equipment resources; develops and presents long-range plans, goals, and objectives; and represents PMRS at high-level meetings and committees as an advisor to executive leadership. It also includes supervisory and team-leadership responsibilities, such as setting performance standards, providing feedback, and supporting staff development. This is not a virtual position. The employee must live within or be willing to relocate within a commutable distance of the duty location. The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Ad-hoc telework may be authorized, with eligibility discussed during the interview process. The work is primarily sedentary, though occasional standing, walking, bending, or carrying light items may be required.

Requirements

  • At least one year of specialized experience equivalent to at least the GS-11 level in the Federal service.
  • Specialized experience designing and conducting studies, analyzing findings, and making recommendations regarding the efficiency of clinical systems.
  • Experience using qualitative and quantitative analytical techniques to measure program effectiveness.
  • Experience analyzing the impact of legislation, directives, or standards.
  • Experience managing resources, developing internal policies, and resolving complex administrative problems.
  • U.S. citizenship is required.
  • Must complete the application, questionnaire, and required online assessment.
  • Must meet Selective Service registration requirements, if applicable.
  • Must be able to complete a background/security investigation and required onboarding steps.
  • Must participate in the seasonal influenza vaccination program as a VA Health Care Personnel requirement.
  • Must serve a one-year probationary period.
  • Experience must be documented on the resume with job title, duties, start and end dates by month and year, and hours worked per week.
  • Must live within or be willing to relocate within a commutable distance of the duty location.

Nice To Haves

  • Experience in management roles such as supervisory, managerial, or executive positions involving coordination or oversight of programs, people, or teams.

Responsibilities

  • Evaluate PMRS program effectiveness and the administrative health of the service.
  • Support regional rehabilitation programs within the organizational structure.
  • Design and conduct complex management studies to address substantive health care delivery problems.
  • Analyze effectiveness, efficiency, and productivity and recommend organizational restructuring, workflow re-engineering, and resource reallocation.
  • Use qualitative and quantitative techniques to analyze and interpret data from organizational sources.
  • Identify long-term workload, acuity, and cost trends to forecast program requirements three to five years ahead.
  • Evaluate the effects of proposed or new legislation, directives, and accreditation standards on PMRS operations.
  • Develop administrative criteria and internal policies to ensure compliance and improve program performance.
  • Develop and implement standardized performance metrics for administrative support services aligned with medical-center strategic goals.
  • Manage PMRS financial, personnel, and equipment resources.
  • Develop long-range program plans, goals, and objectives and present them to leadership.
  • Approve expenditures for non-recurring items in alignment with budget priorities.
  • Review proposed legislation or regulations affecting administrative processes and procedures and make recommendations.
  • Recommend implementation of broad regulatory guidelines and develop administrative norms and procedures for service resource allocation and distribution.
  • Represent PMRS at high-level meetings and committees, make decisions on behalf of the service, and advise executive leadership.
  • Develop performance plans and standards, provide regular feedback, identify staff development and training needs, and facilitate growth opportunities.
  • Perform other related duties as assigned.

Benefits

  • Federal employee benefits package available to eligible employees and their families.
  • Potential credit toward annual leave accrual for qualifying prior federal work or military service, subject to request and approval.
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