Management Analyst

Veterans Health Administration • Columbia, MO

5d • Onsite

About The Position

The Management Analyst works under the Surgery Service at Harry S. Truman Memorial Veterans Hospital in Columbia, Missouri. The role supports the Surgery Service line, including surgeons across specialties and the anesthesia department, and represents the service in coordination with other services, facilities, and VISN-level meetings and conferences.

The position conducts studies and reviews of administrative processes, workflow, clinic operations, and organizational practices. It gathers and analyzes information on performance measures, accreditation requirements, operational activities, resource needs, and space utilization; monitors selected performance indicators; and prepares reports, summaries, briefings, correspondence, and supporting documentation for management. The analyst assists with planning, program reviews, management studies, process improvement, personnel administration, contract oversight, equipment inventory, supply and clinical product ordering, and clinic workload and patient-access issues.

The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Telework is not available, and the position is not virtual. Relocation and recruitment incentives, critical skills incentives, and permanent change of station are not authorized. The position is subject to a one-year probationary period or two-year trial period, as applicable.

Requirements

• U.S. citizenship is required.
• Current federal employees and certain former federal employees must meet the time-in-grade requirement: 52 weeks at GS-07 for a GS-09 position.
• Qualify through one year of specialized experience equivalent to at least GS-07, including applicable experience in agency missions, policies, and objectives; serving as an analyst and advisor to management; analyzing and improving organizational operations; applying fact-finding and investigative techniques; and/or oral and written communication.
• Alternatively, qualify through a master's or equivalent graduate degree, two full years of progressively higher-level graduate education leading to such a degree, or a related LL.B. or J.D.
• A combination of specialized experience and education beyond the first year of graduate education may qualify.
• Submit transcripts if using education to meet any qualification requirement; foreign education requires a Certificate of Foreign Equivalency.
• Complete the application, questionnaire, and required online assessment.
• Male applicants born after December 31, 1959, must be registered with Selective Service.
• Complete a background/security investigation and online onboarding, including acceptable identity documentation.
• Participation in the seasonal influenza vaccination program is required for VA health care personnel.
• Serve a one-year probationary period or two-year trial period, as applicable.

Responsibilities

• Conduct studies of administrative processes and workflow activities within Surgery Service to identify procedural issues and areas requiring management attention.
• Collect, compile, and organize data from established sources for review by supervisors and management officials.
• Research administrative issues and gather information related to performance measures, accreditation requirements, and operational activities.
• Review information for accuracy and completeness and prepare reports, summaries, and briefing materials for management review.
• Monitor selected service performance indicators and maintain tracking systems used to evaluate compliance with established goals, policies, procedures, and reporting requirements.
• Provide administrative support during planning initiatives, program reviews, and management studies by gathering background information, compiling data, and preparing supporting documentation.
• Provide guidance to staff on established requirements and prepare related correspondence, reports, and supporting documentation.
• Review administrative and operational processes and recommend work methods, procedures, and program operations to supervisors and managers.
• Assist in identifying opportunities to improve efficiency, effectiveness, and resource utilization using established management principles and practices.
• Assist in developing documentation and supporting materials for short- and long-range planning activities.
• Support clinical section chiefs and supervisors by coordinating personnel actions, tracking administrative requirements, and assisting with process improvement related to technical and administrative operations.
• Serve as Contracting Officer Representative for assigned contracts in accordance with established training and delegation requirements.
• Assist with space, equipment, and supply requests by collecting supporting information, preparing required documentation, and coordinating submissions.
• Maintain equipment inventory records and assist with recurring supply and clinical product ordering.
• Serve as a point of contact with Human Resources on routine personnel matters and assist in gathering information required for personnel actions.
• Assist in monitoring clinic operations and identifying procedural issues affecting workload management and patient access.
• Assist management in gathering information related to space utilization, resource needs, and clinic operations.

Benefits

• Federal employees receive access to a comprehensive benefits package for themselves and their families. Newly appointed employees may request consideration for annual-leave service credit based on job-related non-federal experience or active-duty uniformed military service; approval is not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level