Management Analyst

Tohono O'odham Nation Healthcare•Sells, AZ
•Onsite

About The Position

The Management Analyst works within the Professional Services Division of the Tohono O'odham Nation Sells Hospital and is supervised by the Director of Professional Services. The position performs qualitative and quantitative analysis to review and evaluate administrative operations and management practices, with the goal of improving organizational efficiency and effectiveness. Work includes establishing criteria, formulating projects, assessing management effectiveness, and investigating or analyzing unusual conditions, problems, or questions. The position may require temporary relocation to other TONHC facilities: Sells Hospital, Santa Rosa Health Center, San Simon Health Center, and San Xavier Health Center. Depending on the area of assignment, the incumbent may not perform every listed duty. The role may also involve serving as a contracting officer's technical representative and working with subject matter experts on grant and contract documents. Depending on departmental needs, fluency in both Tohono O'odham and English may be required as a condition of employment.

Requirements

  • Bachelor's degree in Business, Healthcare Management, Project Management, or a related field.
  • Three years of experience in a related area.
  • Knowledge of Tohono O'odham culture, customs, and traditions.
  • Knowledge of qualitative and quantitative analysis techniques for assessing and improving complex management processes and systems.
  • Knowledge of management and organizational principles and practices for assessing organizational management and administrative operations against best practices and making recommendations.
  • Knowledge of management and administrative goals, objectives, systems, regulations, guidelines, and processes of an HHS organizational unit.
  • Skill in using automated tracking systems and word processing and spreadsheet software.
  • Ability to understand organizational management practices and develop studies addressing specific organizational problems, issues, and challenges.
  • Ability to communicate verbally and in writing to prepare and present findings and recommendations, prepare complex reports, and engage others in study activities.
  • Ability to adapt analytical techniques and evaluation criteria to measure and improve administrative operations and organizational productivity.
  • Ability to create and present effective speeches and presentations.
  • Ability to exercise independent judgment.
  • Ability to establish and maintain positive and effective working relationships with employees and the general public.
  • Ability to maintain privileged and confidential information.
  • Upon recommendation for hire, pass a criminal background check and National FBI fingerprint check, including a 39-month driving record review.
  • May be required to possess and maintain a valid driver's license, with no DUIs or major traffic citations within the previous three years.
  • If required to operate program vehicles, meet the Tohono O'odham Nation tribal employer's insurance requirements for a driver's permit.

Responsibilities

  • Use qualitative and quantitative analysis to assess management practices and methods and administer substantive organizational and complex functions.
  • Identify best practices and advise management on adopting them throughout the organizational unit.
  • Identify and analyze organizational issues, problems, and challenges; evaluate possible actions; draw conclusions based on relevant facts; and recommend solutions to management.
  • Address efficiency and effectiveness in organizational design, overlap in management support services, consolidated functions, and procedures for managerial or administrative tasks.
  • Participate individually or as a team member in surveys, studies, and investigations of management practices and administrative operations to assess current systems and improve operations.
  • Develop study plans, conduct fact-finding, analyze data, and prepare and present findings and recommendations.
  • Recommend systems and processes to fill gaps and streamline or automate processes.
  • Develop policies, guidelines, instructions, and procedures for administrative and management requirements.
  • Recommend additional policies and procedures or revisions to existing guidance to improve operational efficiency and effectiveness.
  • Advise managers and program officials on management policies and procedures, including completing work in accordance with established requirements.
  • Compile data and prepare complex administrative and management reports required by higher organizational and departmental levels.
  • Serve as a contracting officer's technical representative and work with subject matter experts to develop grant and contract documents, including statements of work, funding memoranda, deliverables, schedules, and budget information.
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