Management Analyst

Aptive•UNAVAILABLE, UNAVAILABLE

About The Position

Aptive Resources is seeking a Management Analyst to support health system transformation, implementation and operations, and healthcare business-enabling services for the Office of Suicide Prevention within the Department of Veterans Affairs (VA), Veterans Health Administration (VHA). The role focuses on analyzing the effectiveness of implementation of the Emergent Suicide Care benefit (ESCb), helping ensure eligible Veterans receive the benefit appropriately. The work supports VA’s implementation of the ESCb under the COMPACT Act of 2020, including development of standard operating procedures, evaluation of implementation processes across VHA offices, data analysis for leadership decision-making, and communication materials to raise awareness of the benefit. The analyst will support program design, audits, and evaluations across program analysis, data analysis, strategy development, meeting coordination, metrics development, and risk management. The position requires effective prioritization, managing multiple assignments, adapting to changing client needs, and working in a sensitive, mission-driven environment where suicide prevention and related topics are regularly discussed. Aptive partners with federal agencies to improve performance, streamline operations, and enhance service delivery. The company is based in Alexandria, Virginia, supports more than a dozen agencies, and has more than 300 employees nationwide.

Requirements

  • At least 4 years of relevant professional experience in management consulting, healthcare administration, project management, process engineering, business or data analysis, change management, or a related field.
  • Bachelor’s degree in healthcare administration, business, communications, management, statistics, analytics, finance, or a related field.
  • Ability to obtain and maintain a Public Trust clearance.
  • Legal authorization to work in the United States.

Nice To Haves

  • Strong organizational, prioritization, analytical, and critical-thinking skills, with high attention to detail.
  • Ability to work independently as a self-starter and participate collaboratively as a team member.
  • Ability to adapt to change, manage ambiguity, and perform effectively in a fast-paced, evolving environment.
  • Ability to communicate complex ideas clearly and logically, verbally and in writing, to a wide range of audiences.
  • Ability to synthesize qualitative information, including interviews, document reviews, and stakeholder feedback, into clear findings, and comfort working with quantitative data and basic metrics.
  • Commitment to professionalism, continuous learning, relationship-building, ownership, and accountability for high-quality work.
  • Proficiency in Microsoft Suite, including Word, Excel, Outlook, Teams, and SharePoint, and document management best practices.
  • Ability to identify opportunities for and implement improvements to processes and workflows.
  • Ability to handle sensitive information with discretion and maintain confidentiality.
  • Experience or familiarity with policy implementation in complex organizations, including translating guidance into operational processes, cross-checking requirements against applicable legislation and regulations, and supporting adoption across stakeholders.
  • Experience or familiarity with behavioral health, mental health care systems, or suicide prevention and intervention efforts, including comfort working in sensitive, mission-driven environments.
  • Prior experience supporting the VA, VHA, or a similar federal organization.

Responsibilities

  • Research and review documentation, policies, standard operating procedures, and guidance to evaluate program performance and identify opportunities for improvement.
  • Conduct organizational assessments and gap analyses comparing current and target states, and document findings and recommendations.
  • Help define and refine project and program requirements, objectives, and strategies through critical, analytical, and creative thinking.
  • Support day-to-day program execution by tracking deliverables, maintaining project artifacts and workplans, and coordinating activities across team members and stakeholders.
  • Present findings, analyses, and proposed solutions in client-facing meetings and working sessions, adapting communication to internal and external audiences.
  • Coordinate and collaborate across multidisciplinary, geographically dispersed teams and maintain constructive professional relationships with stakeholders.
  • Independently manage tasks, follow through on assignments, and navigate obstacles to drive progress.
  • Conduct qualitative analyses of program documentation, data, and stakeholder input to identify insights and develop actionable, well-supported recommendations.
  • Support quantitative data review and basic metrics development to complement qualitative findings and inform program evaluation.
  • Prepare and maintain accurate documentation, records, presentations, and analytical deliverables, ensuring information is clearly communicated and appropriately formatted.
  • Build and apply relevant knowledge to inform evaluation work on complex programmatic, policy, or operational topics.
  • Support analysis of the effectiveness of ESCb implementation and help ensure eligible Veterans receive the benefit appropriately.
  • Support development of standard operating procedures, evaluation of benefit implementation processes across VHA offices, data analysis for leadership decision-making, and communication materials to raise awareness of ESCb.
  • Support program design, audits, evaluations, strategy development, meeting coordination, metrics development, and risk management.
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