Management Analyst

Veterans Health Administration•Dallas, TX

2d•Onsite

About The Position

The Management Analyst supports the administrative and clinical personnel of the Emergency Medicine Service at VA North Texas Healthcare System by helping ensure they have the equipment, supplies, and access needed to provide timely, quality, and cost-effective healthcare. The position supports full-time and part-time employees, contractors, fee-basis staff, and clinical trainees. In the Automated Data Processing Application Coordinator (ADPAC) role, the analyst provides basic user training and manages administrative functions involving computers, printers, and telephones. The analyst coordinates technical moves; initiates and tracks ePAS, user provisioning, and other IT requests; reviews datasets and prepares initial statistical analyses; and assembles and interprets data for reports and inspections. The role also troubleshoots system and user problems, coordinates with information management staff, supports software installation and testing, manages email accounts and the service SharePoint site, and evaluates commercial software and procurement proposals. The analyst serves as Contracting Officer Representative for software subscription procurements and prepares market, cost-effectiveness, payback-period, budget, and procurement analyses and documents. The position develops procedures to monitor compliance with educational requirements and trains and assists staff in using software to track training. As Equipment Manager, the analyst plans, procures, and maintains service equipment; develops equipment plans and procurement documents; coordinates vendor and staff training before equipment deployment; and monitors vendor compliance with contract requirements. As Medical Supply Manager, the analyst serves as liaison among Logistics Service, Prosthetic Service, and clinical staff for procurement and stocking of medical and prosthetic supplies. The position is not virtual. The listed schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Work is primarily sedentary office work involving computer entry and typing, with occasional carrying of supplies, reports, or boxes and walking, stooping, and reaching. The role may be filled at GS-07 or GS-09; promotion to the full-performance level may be possible without further competition if regulatory, qualification, and performance requirements are met.

Requirements

U.S. citizenship is required.
For GS-07, one year of specialized experience equivalent to GS-05, or qualifying graduate education, or a qualifying combination of education and experience.
For GS-09, one year of specialized experience equivalent to GS-07, or a qualifying master's/equivalent graduate degree, two years of progressively higher graduate education leading to such a degree, a related LL.B. or J.D., or a qualifying combination of education and experience.
GS-07 specialized experience includes analytical ability, researching problems and issues, written and oral communication skills, and mature judgment in problem solving.
GS-09 specialized experience includes data analysis using objective measures, statistical and qualitative methods, presentation and trending for operational and senior executive decision support, and developing measures, sampling, and data-gathering methods when data is unavailable or not monitored.
Current or former federal employees applying at the applicable grade must meet time-in-grade requirements; GS-07 applicants must have 52 weeks at GS-05, and GS-09 applicants must have 52 weeks at GS-07.
Applicants must complete the application, questionnaire, and required online assessment.
Male applicants born after December 31, 1959, must meet Selective Service registration requirements.
Selected applicants are subject to a background/security investigation and must complete online onboarding and employment identity verification requirements.
Participation in the seasonal influenza vaccination program is required for Department of Veterans Affairs Health Care Personnel.
A one-year probationary period or two-year trial period is required, as applicable.
Education used to qualify must be documented with transcripts; only education from recognized, accredited institutions is creditable.
The work requires capability for six hours of intermittent keyboarding and fine manipulation per day.

Responsibilities

Provide ADPAC support and basic training to Emergency Medicine Service staff; assist with scheduling and maintenance of computers, printers, and telephones.
Coordinate technical equipment moves and initiate and track ePAS, user provisioning, employee clearance, and other IT requests.
Review datasets for relevance, adequacy, accuracy, and completeness; conduct initial analyses and prepare summary statistics.
Gather, prepare, interpret, and report statistical data for accreditation reports and OIG and TJC inspections.
Resolve user problems involving automation, communications, hardware, software, networks, and general requests for assistance; coordinate difficult technical issues with information management staff.
Implement or coordinate software installations and updates, including testing in test environments and validating in production environments.
Set up email accounts and act as SharePoint Owner for the Emergency Medicine Service site.
Evaluate commercial off-the-shelf software for potential improvements to patient care and administrative processes and make procurement recommendations to service leadership.
Serve as Contracting Officer Representative for service software subscription procurements; perform market, cost-effectiveness, and payback-period analyses and prepare budget and procurement documents.
Analyze vendor offers for system compatibility, required procurement characteristics, and project scope.
Develop and execute procedures to monitor compliance with educational requirements and train and assist staff with software used to track training and education.
Manage strategic planning, procurement, and maintenance of Emergency Medicine Service equipment in coordination with service leaders.
Prepare equipment procurement documents and enter equipment information into applications required for requisition approval and processing.
Coordinate vendor and staff in-service training before new equipment deployment.
Work with contracting officers, vendors, and service staff to resolve contract or software-system issues and monitor vendor compliance with contract requirements.
Act as liaison among Logistics Service, Prosthetic Service, and clinical staff for procurement and stocking of medical and prosthetic supplies.