Management Analyst

Tohono O•Sells, AZ
•Onsite

About The Position

The Management Analyst works within the Professional Services Division of the Tohono O'odham Nation Sells Hospital and reports to the Director of Professional Services. The position performs qualitative and quantitative analysis to review and evaluate administrative operations and management practices, with the goal of improving organizational efficiency and effectiveness. Work includes establishing criteria, formulating projects, assessing management effectiveness, and investigating or analyzing unusual conditions, problems, or questions. The position may temporarily relocate to other Tohono O'odham Nation Health Care facilities: Sells Hospital, Santa Rosa Health Center, San Simon Health Center, and San Xavier Health Center. The analyst evaluates management practices and complex organizational functions, identifies best practices and operational issues, and recommends solutions to management. The role may participate individually or as part of a team in surveys, studies, and investigations; develop study plans; gather and analyze facts; and prepare and present findings and recommendations. It also involves developing or modifying policies, guidelines, instructions, procedures, and processes; advising managers and program officials; preparing complex administrative and management reports; and supporting grant and contract development as a contracting officer's technical representative, working with subject matter experts on statements of work, funding memoranda, deliverables, schedules, and budget information.

Requirements

  • Bachelor's degree in Business, Healthcare Management, Project Management, or a related field.
  • Three years of experience in a related area.
  • Knowledge of Tohono O'odham culture, customs, and traditions.
  • Knowledge of qualitative and quantitative analysis techniques for assessing and improving complex management processes and systems.
  • Knowledge of management and organizational principles and practices, and ability to assess operations against best practices and make recommendations.
  • Knowledge of the goals, objectives, systems, regulations, guidelines, and processes of an HHS organizational unit.
  • Skill in using automated tracking systems and word-processing and spreadsheet software.
  • Ability to understand organizational management practices and develop studies addressing specific organizational problems, issues, and challenges.
  • Ability to communicate verbally and in writing to prepare and present findings and recommendations, prepare complex reports, and engage others in study activities.
  • Ability to adapt analytical techniques and evaluation criteria to assess and improve administrative operations and organizational productivity.
  • Ability to create and present effective speeches and presentations.
  • Ability to exercise independent judgment.
  • Ability to establish and maintain positive and effective working relationships with employees and the general public.
  • Ability to maintain privileged and confidential information.
  • Upon recommendation for hire, successfully complete a criminal background check and National FBI fingerprint check, including a 39-month driving record review.
  • May be required to possess and maintain a valid driver's license, with no DUIs or major traffic citations within the last three years; if required to operate program vehicles, meet the Tohono O'odham Nation tribal employer's insurance requirements for a driver's permit.
  • Depending on departmental needs, may be required to demonstrate fluency in both Tohono O'odham and English as a condition of employment.

Responsibilities

  • Analyze and evaluate management practices, methods, and complex organizational functions using qualitative and quantitative techniques.
  • Identify best practices and advise management on their adoption throughout the organizational unit.
  • Identify organizational issues and challenges, assess possible courses of action, draw conclusions from relevant facts, and recommend solutions.
  • Assess efficiency and effectiveness in organizational design and administrative processes, including opportunities to consolidate functions, address overlapping services, and develop or modify procedures.
  • Participate individually or as a team member in surveys, studies, and investigations of management practices and administrative operations.
  • Develop study plans, conduct fact-finding, analyze data, and prepare and present findings and recommendations.
  • Recommend systems and processes to address gaps and streamline or automate operations.
  • Develop and recommend policies, guidelines, instructions, procedures, and modifications to existing guidance to improve operational efficiency and effectiveness.
  • Advise managers and program officials on management policies and procedures and on completing work in accordance with established requirements.
  • Compile data and prepare complex administrative and management reports required by higher organizational or departmental levels.
  • Serve as a contracting officer's technical representative and work with subject matter experts to develop grant and contract documents, including statements of work, funding memoranda, deliverables, schedules, and budget information.
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