Management Analyst, Senior - Gas

City of Richmond•Richmond, VA

About The Position

The City of Richmond, Department of Public Utilities, Gas Division, is hiring a Management Analyst, Senior for a multifunctional natural gas trainer and field auditor role. The incumbent delivers hands-on and classroom training, conducts Operator Qualification (OQ) performance evaluations, and performs internal field audits to verify compliance with applicable regulations and organizational operating and safety requirements. The role draws on natural gas field experience to coach employees, evaluate competence and qualifications, document deficiencies, and support continuous improvement of training programs, procedures, and regulatory compliance functions. The position also contributes to Distribution Integrity Management Program (DIMP) initiatives, validates implementation of regulatory and operator changes, and gathers and analyzes field information to inform improvements. It supports the safety, reliability, and regulatory compliance of gas construction, maintenance, and operational activities across the utility. This is an essential personnel position; the incumbent may be required to work when the City is closed because of public emergencies, critical or hazardous conditions, or inclement weather.

Requirements

Bachelor's degree in business or public administration, or a field related to the assignment; an equivalent combination of training and experience approved by the department may meet the minimum qualifications.
Four years of related work experience; an equivalent combination of training and experience approved by the department may be used to meet the minimum qualifications.
Knowledge of local, state, and federal codes and regulations regarding gas distribution systems.
Knowledge of workforce training methods, gas system components, and materials.
Oral and written communication skills.
Proficiency with standard business office software such as Microsoft Word and Excel.
General knowledge of and some experience with GIS mapping systems.
Ability to supervise others and manage time effectively.
Ability to multitask, prioritize conflicts, and identify hazardous conditions or situations.
Ability to create training materials and deliver training in classroom or hands-on environments.
Valid Commonwealth of Virginia Driver's License.

Nice To Haves

Familiarity with Title 49 Code of Federal Regulations, Parts 191 and 192.
Familiarity with the American Petroleum Institute (API), the Pipeline and Hazardous Materials Safety Administration (PHMSA), DIMP, and Pipeline Safety Management Systems (PSMS).
Familiarity with reading gas/GIS system maps.
Experience following standard operating procedures and ensuring documentation matches industry regulations and operating requirements.
At least eight years of field inspector or engineer experience, or an equivalent combination of experience in the natural gas industry.
Experience with repairs and installation of new gas facilities.
Effective verbal and written communication.
Experience with gas distribution systems, construction, operations, or maintenance.
Experience with gas inspection or auditing practices and gas regulatory compliance.
Experience facilitating or presenting group training in classroom and hands-on settings.
Experience with Operator Qualification programs, including training, coordination, or administration.
Experience with GIS/ArcGIS map systems and Microsoft Office Suite.

Responsibilities

Provide hands-on and classroom instruction for natural gas Operator Qualification tasks.
Present and facilitate gas safety and compliance training exercises.
Conduct field audits of gas construction, maintenance, and service activities; document findings and report deviations, deficiencies, and safety concerns.
Gather information and provide input to improve standard operating procedures, operations and maintenance procedures, and best-practice procedures.
Support enhancements to the Operator Qualification program through field-based observations and data.
Contribute to DIMP mitigative strategies related to incorrect operations or failure to follow procedures.
Assist with validation and field verification of new regulatory changes.
Support Gas OQ Training Unit activities, including evaluations, training, and gas emergency simulations.
Document field observations, audit results, and evaluation outcomes in accordance with regulatory and organizational requirements.
Collaborate with operations, compliance, and training teams to identify performance gaps and recommend corrective or training-related improvements.
Work when the City is closed due to public emergencies, critical or hazardous conditions, or inclement weather, as required for essential personnel.