Management Analyst 4 - Internal Only

State of Washington•Thurston County – Olympia, WA

1d•Hybrid

About The Position

The Washington State Liquor and Cannabis Board (WSLCB) Enforcement and Education Division is hiring a Management Analyst 4 in Olympia. This internal-only recruitment is open to current, permanent WSLCB employees. The position is currently eligible for telework but must work at the Olympia office at least three days per week; this arrangement may change based on business needs. The role reports to the Director of Enforcement and Education and is part of the division’s management team. Under administrative direction, the position serves as a supervisor and/or expert, providing expert-level analysis to management, staff, and internal and external customers on highly complex, multidimensional issues affecting agency- or institution-wide programs and policies. The position supports the Division Director with biennial budget tracking and planning, and leads complex projects from concept through completion. It develops project documentation, frameworks, plans, controls, work plans, risk mitigation strategies, issue logs, and change-management processes. It provides recommendations to executive management, manages projects spanning business and technology, and guides multiple project teams while ensuring projects are adequately resourced and meet scope, schedule, cost, risk, quality, and customer-value expectations.

Requirements

Eight years of combined relevant professional experience and education in business administration, public administration, law, public health, health administration, or a related field.
At least four of the eight years must include conducting research and analyzing policies, laws, rules, or regulations.
Four years of relevant professional experience in conducting business analysis and developing requirements, leading business projects, business policy development, and supervising.
Ability to learn and grow, including recognizing personal strengths and weaknesses and applying learning to improve government programs and processes.
Ability to take action to meet others’ needs through flexibility, adaptability, customer-service focus, and empathetic responses.
Demonstrated competencies in accountability, analysis, relationship-building, computer skills, customer focus, communication, ethics and integrity, initiative, interpersonal skills, continuous process improvement, organization, research, stress tolerance, and safety.
Working knowledge of Microsoft Office programs and ability to use electronic resources such as the internet and SharePoint.
Ability to document and update information electronically and maintain complete records.
Ability to organize multiple assignments, manage competing priorities, and complete work accurately and on time.
Ability to communicate clearly in writing and verbally, listen actively, prepare reports, and explain information in plain language.
Ability to work in a continuous process improvement environment and seek ways to eliminate waste and improve quality.

Responsibilities

Assist the Division Director in tracking biennial budget spending and planning to align with agency and division strategic goals and operational guidance.
Plan projects from initial concept through successful completion, continually managing risks and issues.
Develop project management documentation, including project charters and scope statements.
Establish project management frameworks and structures, and develop project management plans with processes, protocols, and controls.
Develop work plans that define work breakdown structures, deliverables, tasks, dependencies, schedules, and resource assignments.
Identify project risks and develop mitigation strategies; identify issues, maintain an accurate issues log, manage issues to resolution, and communicate or escalate relevant issues.
Manage formal change-control processes and oversee change-management activities to plan, prepare, and sustain implemented changes.
Provide professional recommendations to executive management concerning project management and program implementation.
Manage projects to achieve objectives and produce quality deliverables that meet scope, schedule, cost, risk, and quality expectations while creating customer value.
Work with division leadership and stakeholders to define project and program success.
Manage projects involving business and technology components and varying sizes, risks, and complexity.
Guide, oversee, and lead multiple project teams, coordinating project activities, communications, risk management, and stakeholder engagement.
Direct, manage, coach, and mentor personnel and other resources assigned to projects, and ensure projects are adequately resourced.

Benefits

Medical, dental, and vision coverage
Long-term disability insurance
Life insurance
Paid vacation, leave, and holidays
Tuition waiver for eligible courses at state universities and colleges, subject to availability and applicable terms
Tuition reimbursement for pre-approved courses supporting career development
Training and career development programs, including online courses and LinkedIn Learning
Work/life balance opportunities, which may include flexible or alternative work schedules and telework/remote work when possible
Employee Assistance Program
Wellness program with reimbursements for certain fitness-related activities
Onsite exercise facility at WSLCB Headquarters in Olympia
Infants at Work Program for eligible employees with supervisor approval
Free parking