Major Account Manager

Datadog•Chicago, IL

9d•Hybrid

About The Position

The Datadog Major Accounts Team drives new business and expands Datadog’s presence within its largest and most strategic clients. This highly visible role carries bold revenue targets and is suited to seasoned, successful account executives with a passion for technology and fast-paced sales. The team has expanded following significant success since its inception in 2021. Datadog operates as a hybrid workplace and values office culture, collaboration, and creativity. The Major Account Manager prospects into a targeted set of accounts, develops and nurtures customer relationships, and grows Datadog’s footprint. The role requires understanding customers’ businesses, coordinating complex account teams, negotiating favorable terms through value and ROI, and maintaining accurate forecasts. Travel exceeding 50% of the time is expected.

Requirements

7+ years of enterprise software sales experience.
Experience selling to Fortune 100 companies and the ability to win new business.
Experience managing a complex account team across multiple go-to-market ecosystem partner functions to support the sales cycle.
Experience and success selling new solutions into accounts already using core technical products.
Ability to leverage existing customer contacts and net-new prospecting to enter new business units and sell new products.
Consistent record of meeting or exceeding direct sales goals.
Ability to demonstrate a methodology for prospecting and independently building a pipeline.
Experience working for an innovative technology company.
Willingness to travel more than 50% of the time.

Responsibilities

Prospect into a targeted set of accounts while running an efficient sales process.
Nurture existing client relationships and grow the Datadog footprint.
Maintain, build, and own relationship maps for the territory, including existing relationships and aspirational contacts.
Develop a deep understanding of customers’ businesses.
Negotiate favorable pricing and business terms by selling value and ROI.
Demonstrate resourcefulness when faced with challenges.
Determine the steps needed to close business and gain customer validation.
Identify robust business drivers behind all opportunities.
Ensure high forecasting accuracy and consistency.

Benefits

High income-earning opportunities based on individual performance.
New-hire stock equity (RSUs) and employee stock purchase plan (ESPP).
Continuous professional development, product training, and career pathing.
Sales training in MEDDIC and Command of the Message.
Intradepartmental mentor and buddy program for in-house networking.
Inclusive company culture and opportunities to join Community Guilds (employee resource groups).
Access to Inclusion Talks, internal panel discussions.
Free global Spring Health benefits for employees and dependents age 6 and older.
Competitive global benefits.
Giving programs.