About The Position

The Maintenance Technician is responsible for completing maintenance service requests for the community while providing excellent customer service to residents, guests, and vendors. The role may also include apartment make-readies, groundskeeping, pool maintenance, housekeeping, and preventative maintenance. Technicians work with the maintenance supervisor and team to prioritize tasks and help create exceptional resident experiences. The position involves identifying and correcting or reporting safety concerns and maintenance needs, preparing vacant apartments for move-in, maintaining the appearance of the community, accurately documenting work in Onesite, and performing electrical, plumbing, HVAC, and other repairs as needed. The schedule may vary and may include weekends and holidays, along with a rotating on-call schedule.

Requirements

  • Six months of maintenance experience; apartment-industry experience is preferred.
  • Demonstrated knowledge of technical skills related to apartment maintenance.
  • Ability to perform tile work, carpentry repairs, and all aspects of the make-ready process.
  • Ability to troubleshoot and repair HVAC, plumbing, electrical, and other community systems.
  • Dependable transportation to and from work.
  • A valid driver's license is required for employees at communities that use Low Speed Vehicles.
  • Ability to read and write English at an intermediate level to understand diagrams, meters, and instructions.
  • Ability to apply common-sense understanding to carry out instructions and plans.
  • Ability to perform the essential functions of the position, with or without reasonable accommodations.

Nice To Haves

  • High school diploma preferred.
  • Certification from an accredited trade school highly desired.
  • EPA Type I, Type II, or Universal certification strongly preferred.
  • Valid driver's license for employees at communities utilizing Low Speed Vehicles.

Responsibilities

  • Respond to and complete service requests in a timely manner.
  • Coordinate with the maintenance supervisor and team to prioritize daily tasks.
  • Provide excellent customer service to residents, guests, and vendors.
  • Identify safety issues, hazardous conditions, or maintenance needs in the community, and correct them or report them to the maintenance supervisor.
  • Perform preventative maintenance on community equipment.
  • Prepare vacant apartments for move-in, including necessary repairs or replacements.
  • Maintain community appearance by replacing lightbulbs, removing trash and litter, painting, and performing repairs.
  • Accurately document service requests, preventative maintenance, and apartment make-readies in Onesite.
  • Perform electrical and plumbing work as required.
  • Assist with groundskeeping, pool maintenance, housekeeping, distribution of notices, apartment inspections, and other tasks as needed.
  • Accommodate a rotating on-call schedule and work a varied schedule, including weekends and holidays as required.
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