Maintenance Technician | Camden NoMa/South Capitol

Camden•Washington, WA

About The Position

The Maintenance Technician is responsible for maintenance service requests for the community. This customer-focused team member takes pride in their work and may also perform make-readies, groundskeeping, pool maintenance, and preventative maintenance. The role requires excellent customer service and the ability to understand and anticipate residents’ needs to create exceptional experiences. The technician responds to service requests, maintains community equipment and appearance, prepares vacant apartments for move-in, and performs repairs across building systems. The position also involves accurate recordkeeping in Onesite, coordinating priorities with the maintenance supervisor and team, and assisting with other community tasks as needed. The work may include a rotating on-call schedule, weekends, and holidays.

Requirements

Six months of maintenance experience; apartment industry experience is preferred.
Demonstrated knowledge of technical skills related to apartment maintenance.
Ability to perform tile work, carpentry repairs, and all facets of the make-ready process.
Ability to troubleshoot and repair HVAC, plumbing, electrical, and other community systems.
Dependable transportation to and from work and ability to accommodate a rotating on-call schedule.
Ability to work a varied schedule, including weekends and holidays as required.
Ability to read and write in English at an intermediate level to read diagrams, meters, and instructions.
Ability to apply common-sense understanding to carry out instructions and plans and handle standardized situations.
Excellent interpersonal skills and ability to interact with the public.
Ability to perform the physical tasks described, including standing, bending, crouching, pushing, pulling, lifting or carrying up to 50 pounds, climbing ladders and stairs, walking on rooftops, and operating small-motorized equipment.
Ability to complete tasks while wearing appropriate safety equipment.
A valid driver’s license is required for employees working at communities that use Low Speed Vehicles.

Nice To Haves

High school diploma preferred.
Certification from an accredited trade school highly desired.
EPA Type I, Type II, or Universal certification strongly preferred.
Maintenance experience in the apartment industry preferred.

Responsibilities

Respond to and complete service requests in a timely manner.
Coordinate with the maintenance supervisor and team to prioritize tasks throughout the day.
Provide excellent customer service when interacting with residents, guests, and vendors.
Identify and correct or report safety issues, hazardous conditions, and maintenance needs in the community.
Perform preventative maintenance on equipment within the community.
Prepare vacant apartments for move-in, including necessary repairs or replacements.
Maintain the community’s appearance by replacing lightbulbs, removing trash and litter, painting, and performing repairs.
Complete accurate Onesite records for service requests, preventative maintenance, and make-ready work.
Perform electrical and plumbing work as required.
Assist with groundskeeping, pool maintenance, housekeeping, distribution of notices, apartment inspections, and other tasks as needed.