About The Position

The Maintenance Technician is responsible for community maintenance service requests and helps ensure residents have an exceptional customer experience. The role involves completing repairs and preventative maintenance, preparing vacant apartments for move-in, maintaining the appearance of the community, and assisting with groundskeeping, pool maintenance, housekeeping, inspections, and other duties as needed. The technician works with the maintenance supervisor and team to prioritize tasks, documents work in Onesite, and communicates professionally with residents, guests, and vendors. Duties may be adjusted to meet business and organizational needs.

Requirements

  • Six months of maintenance experience; apartment-industry experience preferred.
  • Demonstrated knowledge of technical skills related to apartment maintenance.
  • Ability to perform tile work, carpentry repairs, and all aspects of apartment make-ready work.
  • Ability to troubleshoot and repair HVAC, plumbing, electrical, and other community systems.
  • Dependable transportation to and from work.
  • A valid driver’s license is required for employees at communities using Low Speed Vehicles.
  • Ability to accommodate a rotating on-call schedule and a varied schedule, including weekends and holidays as required.
  • Ability to read and write English at an intermediate level to understand diagrams, meters, and instructions.
  • Ability to use common-sense understanding to carry out instructions and plans, and to handle standardized situations.
  • Excellent interpersonal skills and ability to interact with the public.
  • Ability to perform the essential functions, with or without reasonable accommodation.
  • Physical ability to stand, bend, crouch, push, pull, lift, move, and carry materials, appliances, or equipment weighing up to 50 pounds; climb ladders and stairs; and walk on rooftops.
  • Manual dexterity to operate small-motorized equipment, including repetitive hand, wrist, grip, and elbow movements.
  • Normal hearing, vision, color discrimination, and depth perception for operating machines and equipment.
  • Ability to complete tasks while wearing appropriate safety equipment.
  • Attendance and punctuality are essential.

Nice To Haves

  • High school diploma.
  • Certification from an accredited trade school.
  • EPA Type I, Type II, or Universal certification.

Responsibilities

  • Respond to and complete service requests in a timely manner.
  • Coordinate with the maintenance supervisor and team to prioritize daily tasks.
  • Provide excellent customer service to residents, guests, and vendors.
  • Identify and correct or report safety issues, hazardous conditions, and maintenance needs to the maintenance supervisor.
  • Perform preventative maintenance on community equipment.
  • Prepare vacant apartments for move-in, including necessary repairs and replacements.
  • Maintain community appearance by replacing lightbulbs, removing trash and litter, painting, and performing repairs.
  • Accurately record service requests, preventative maintenance, and apartment make-ready work in Onesite.
  • Perform electrical and plumbing work as required.
  • Assist with groundskeeping, pool maintenance, housekeeping, distribution of notices, apartment inspections, and other tasks as needed.
  • Troubleshoot and repair HVAC, plumbing, electrical, and other community systems.
  • Perform tile work, carpentry repairs, and all facets of the make-ready process.
  • Accommodate a rotating on-call schedule and work weekends and holidays as required.
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