Maintenance Technician | Camden Franklin Park

Camden•Franklin, TN

About The Position

The Maintenance Technician is responsible for community maintenance service requests and helps maintain a safe, functional, and welcoming environment for residents, guests, and vendors. The role may include make-readies, groundskeeping, pool maintenance, and preventative maintenance. Technicians are expected to provide excellent customer service, work collaboratively with the maintenance team, and anticipate residents’ needs. The position requires responding to service requests, maintaining community equipment and appearance, preparing vacant apartments for move-in, and performing electrical, plumbing, HVAC, and other repairs as needed. Technicians also maintain accurate records in Onesite and assist with additional community tasks. The role involves a rotating on-call schedule and may require work on weekends and holidays. Physical duties include standing, bending, crouching, lifting or carrying materials and equipment up to 50 pounds, climbing ladders and stairs, and walking on rooftops. The work includes regular outdoor exposure and possible exposure to chemicals, electrical equipment, machinery, tools, and low-level noise.

Requirements

Six months of maintenance experience.
Demonstrated knowledge of technical skills related to apartment maintenance.
Ability to troubleshoot and repair HVAC, plumbing, electrical, and other community systems.
Ability to perform tile work, carpentry repairs, and all facets of the make-ready process.
Dependable transportation to and from work.
Ability to accommodate a rotating on-call schedule.
A valid driver’s license is required for employees working at communities that use Low Speed Vehicles.
Ability to work a varied schedule, including weekends and holidays as required.
Ability to read and write English at an intermediate level to understand diagrams, meters, and instructions.
Ability to apply common-sense understanding to carry out instructions and plans.
Ability to perform the essential functions, with or without reasonable accommodations.
Ability to perform physical tasks including lifting or carrying materials, appliances, or equipment up to 50 pounds, climbing ladders and stairs, and walking on rooftops.
Ability to operate small-motorized equipment and complete tasks while wearing appropriate safety equipment.

Nice To Haves

High School Diploma preferred.
Certification from an accredited trade school highly desired.
EPA Type I, Type II, or Universal certification strongly preferred.
Maintenance experience in the apartment industry preferred.

Responsibilities

Respond to and complete service requests in a timely manner.
Coordinate with the maintenance supervisor and team to prioritize daily tasks.
Provide excellent customer service to residents, guests, and vendors.
Identify safety issues, hazardous conditions, and maintenance needs in the community, and correct or report them to the maintenance supervisor.
Perform preventative maintenance on community equipment.
Prepare vacant apartments for move-in, including necessary repairs or replacements.
Maintain community appearance by replacing lightbulbs, removing trash and litter, painting, and performing repairs.
Accurately record service requests, preventative maintenance, and apartment make-readies in Onesite.
Perform electrical and plumbing work as required.
Assist with groundskeeping, pool maintenance, housekeeping, notice distribution, apartment inspections, and other tasks as needed.
Troubleshoot and repair HVAC, plumbing, electrical, and other community systems.
Handle tile work, carpentry repairs, and all aspects of the make-ready process.