Maintenance Technician | Camden Franklin Park

Camden•Franklin, TN

About The Position

The Maintenance Technician is responsible for completing maintenance service requests for the community and providing customer-focused service to residents, guests, and vendors. The role may also include apartment make-readies, groundskeeping, pool maintenance, and preventative maintenance. Technicians work with the maintenance supervisor and team to prioritize tasks, maintain community safety and appearance, and create exceptional customer experiences. The position involves troubleshooting and repairing HVAC, plumbing, electrical, and other community systems; preparing vacant apartments for move-in; performing repairs and replacements; and documenting service requests, preventative maintenance, and make-readies in Onesite. The technician may assist with inspections, housekeeping, notice distribution, and other community tasks. A rotating on-call schedule and varied hours, including weekends and holidays as required, are part of the role. The work involves regular outdoor exposure and physical activity, including standing, bending, crouching, pushing and pulling, lifting and carrying items up to 50 pounds, climbing ladders and stairs, and walking on rooftops. Employees use small-motorized equipment and must wear appropriate safety equipment. The role also includes public contact and requires attendance and punctuality.

Requirements

Six months of maintenance experience.
Demonstrated knowledge of technical skills related to apartment maintenance.
Ability to perform tile work, carpentry repairs, and all aspects of the make-ready process.
Ability to troubleshoot and repair HVAC, plumbing, electrical, and other community systems.
Dependable transportation to and from work.
Valid driver’s license if working at a community that uses Low Speed Vehicles.
Ability to read and write English at an intermediate level to understand diagrams, meters, and instructions.
Ability to apply common-sense understanding to carry out instructions and plans in standardized situations.
Ability to perform the essential functions of the position, with or without reasonable accommodations.
Ability to meet the position’s physical demands, including lifting and carrying up to 50 pounds, climbing ladders and stairs, and walking on rooftops.
Ability to complete tasks while wearing appropriate safety equipment.
Normal range of hearing, vision, color discrimination, and depth perception for operating machines and equipment.
Excellent interpersonal skills.

Nice To Haves

High school diploma preferred.
Certification from an accredited trade school highly desired.
EPA Type I, Type II, or Universal certification strongly preferred.
Maintenance experience in the apartment industry preferred.

Responsibilities

Respond to and complete service requests in a timely manner.
Coordinate with the maintenance supervisor and team to prioritize daily tasks.
Provide excellent customer service when interacting with residents, guests, and vendors.
Identify and correct or report safety issues, hazardous conditions, and maintenance needs in the community.
Perform preventative maintenance on community equipment.
Prepare vacant apartments for move-in, completing necessary repairs and replacements.
Maintain community appearance by replacing lightbulbs, removing trash and litter, painting, and performing repairs.
Accurately record service requests, preventative maintenance, and vacant-apartment make-readies in Onesite.
Perform electrical and plumbing work as required.
Assist with groundskeeping, pool maintenance, housekeeping, distribution of notices, apartment inspections, and other tasks as needed.
Accommodate a rotating on-call schedule and a varied schedule that may include weekends and holidays.