About The Position

The Maintenance Technician is responsible for maintenance service requests for the community and helps deliver exceptional customer experiences. The role may also include make-readies, groundskeeping, pool maintenance, and preventative maintenance. Technicians are expected to be customer-focused team players who take pride in their work and anticipate residents’ needs. The position includes responding to service requests, preparing vacant apartments for move-in, maintaining community equipment and appearance, completing maintenance records in Onesite, and performing electrical and plumbing work as required. Technicians also assist with groundskeeping, pool maintenance, housekeeping, notices, apartment inspections, and other tasks as needed. The schedule may vary and includes weekends and holidays when required, along with a rotating on-call schedule.

Requirements

  • At least six months of maintenance experience; apartment-industry experience is preferred.
  • High school diploma preferred; certification from an accredited trade school highly desired.
  • EPA Type I, Type II, or Universal certification strongly preferred.
  • Demonstrated technical skills related to apartment maintenance.
  • Ability to perform tile work, carpentry repairs, and all aspects of the make-ready process.
  • Ability to troubleshoot and repair HVAC, plumbing, electrical, and other community systems.
  • Dependable transportation to and from work.
  • Ability to accommodate a rotating on-call schedule.
  • Valid driver’s license required for employees working at communities that use Low Speed Vehicles.
  • Ability to work a varied schedule, including weekends and holidays as required.
  • Ability to lift, move, or carry materials, appliances, and equipment weighing up to 50 pounds.
  • Manual dexterity to operate small-motorized equipment and perform repetitive hand, wrist, grip, and elbow motions.
  • Normal hearing, vision, color discrimination, and depth perception for operating machines and equipment.
  • Ability to complete tasks while wearing appropriate safety equipment.
  • Intermediate English reading and writing skills to read diagrams, meters, and instructions.
  • Ability to understand and carry out instructions and plans using common sense.
  • Excellent interpersonal skills and ability to interact with the public.
  • Reliable attendance and punctuality.

Nice To Haves

  • Apartment-industry maintenance experience.
  • High school diploma.
  • Certification from an accredited trade school.
  • EPA Type I, Type II, or Universal certification.

Responsibilities

  • Respond to and complete service requests in a timely manner.
  • Coordinate with the maintenance supervisor and team to prioritize daily tasks.
  • Provide excellent customer service to residents, guests, and vendors.
  • Identify and correct or report safety issues, hazardous conditions, and maintenance needs to the maintenance supervisor.
  • Perform preventative maintenance on community equipment.
  • Prepare vacant apartments for move-in, completing necessary repairs or replacements.
  • Maintain the appearance of the community by replacing lightbulbs, removing trash and litter, painting, and making repairs.
  • Complete Onesite records for service requests, preventative maintenance, and vacant-apartment make-readies.
  • Perform electrical and plumbing work as required.
  • Assist with groundskeeping, pool maintenance, housekeeping, distribution of notices, apartment inspections, and other tasks as needed.
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