Maintenance Technician, Multifamily

Cushman & Wakefield•Downey, CA
•$26 - $30

About The Position

The Maintenance Technician supports the delivery of commitments to residents, including quality move-ins, residential satisfaction, expedited service, and personal attention. The role responds to residents’ service needs and helps provide superior customer service. The technician prepares apartments for move-in, performs scheduled maintenance, maintains property amenities, and reports maintenance concerns to the Maintenance Supervisor. On-call scheduling may be required for after-hours emergencies. The position requires professional conduct, compliance with safety procedures, care of company tools and equipment, and reliable, punctual on-site attendance. The role may also require travel between properties in varying weather conditions.

Requirements

  • High school diploma, GED, or education from a trade, technical, or vocational school.
  • At least 1 year of related experience.
  • Valid driver's license.
  • EPA 608 certification, minimum Type II.
  • CPO or locally required city certificate.
  • Ability to read and understand policy manuals, safety rules, and operating and maintenance instructions.
  • Ability to compute rates, ratios, and percentages and prepare and interpret bar graphs.
  • Ability to address routine problems involving several known variables.
  • Ability to follow written, oral, or diagrammed instructions using common-sense understanding.
  • Ability to perform arithmetic using whole numbers, common fractions, and decimals.
  • Ability to write routine reports and correspondence.
  • Ability to follow all safety procedures.
  • Ability to stand and walk for extended or continuous periods and climb stairs, ladders, or step stools.
  • Ability to exert up to 100 pounds occasionally, frequently, or constantly to lift, carry, push, pull, or move objects.

Responsibilities

  • Prepare move-in-ready apartments, including painting, carpet repairs, cleaning, general repairs, housekeeping, and other tasks needed to provide a quality move-in experience.
  • Respond to resident requests promptly and professionally.
  • Provide personal attention and timely service to residents to support satisfaction and superior customer service.
  • Perform maintenance involving plumbing, HVAC, basic electrical work, general carpentry, painting, and snow removal where applicable.
  • Maintain grounds, pools and hot tubs, common areas, and dog park amenities so they remain clean, operational, and safe.
  • Participate in on-call scheduling as needed to respond to after-hours emergencies.
  • Report maintenance concerns in vacant units, models, and common areas to the Maintenance Supervisor.
  • Perform maintenance as scheduled by the Maintenance Supervisor.
  • Follow applicable state, local, and federal fair housing laws.
  • Attend and participate in required training programs.
  • Perform assigned duties in a timely manner and represent the company professionally.
  • Follow uniform and professional appearance standards.
  • Follow safety procedures and safeguard company tools and equipment.
  • Maintain reliable and punctual on-site attendance and promptly report tardiness or attendance issues to the immediate supervisor.
  • Perform other related duties as assigned.

Benefits

  • 120 hours of paid time off annually, prorated upon hire.
  • 40 hours of sick time annually, prorated upon hire.
  • Two volunteer days annually.
  • 12 or more company holidays annually.
  • Paid parental leave.
  • Medical, dental, vision, and life insurance.
  • Supplementary benefit options, including pet insurance and pre-tax spending accounts.
  • Early access to pay.
  • Company discounts program.
  • Personal and professional development resources, including LinkedIn Learning.
  • Employee Assistance Program and counseling services.
  • Eligible employees may generally enroll in flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and paid and unpaid time away from work.
  • Competitive pay.
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