Maintenance Technician, Multifamily

Cushman & Wakefield•Tampa, FL

About The Position

The Maintenance Technician provides support and is accountable for delivering commitments to residents, including quality move-ins, residential satisfaction, expedited service, and personal attention. The role responds to resident service needs and helps deliver superior customer service. The technician prepares apartments for move-in, performs scheduled maintenance, maintains property amenities and common areas, and reports maintenance concerns to the Maintenance Supervisor. The position may require on-call coverage for after-hours emergencies and travel between properties in varying weather conditions.

Requirements

High school diploma, GED, or education from a trade, technical, or vocational school.
At least 1 year of related experience.
Valid driver’s license.
EPA 608 certification, minimum Type II.
CPO certification or locally required certificate.
Ability to read and understand policy manuals, safety rules, and operating and maintenance instructions.
Ability to compute rates, ratios, and percentages and prepare and interpret bar graphs.
Ability to address routine problems involving several known variables.
Ability to follow written, oral, or diagrammed instructions using common-sense understanding.
Ability to perform arithmetic using whole numbers, common fractions, and decimals.
Ability to write routine reports and correspondence.
Ability to follow safety procedures.
Ability to stand and walk for extended or continuous periods, use stairs, ladders, or step stools, and lift, carry, push, pull, or move objects using up to 100 pounds of force.
Ability to travel up to 10% of the time.

Responsibilities

Prepare apartments for move-in, including painting, carpet repairs, cleaning, general repairs, housekeeping, and other necessary tasks.
Respond to resident requests promptly and professionally, providing personal attention and superior customer service.
Perform maintenance involving plumbing, HVAC, basic electrical work, general carpentry, painting, and snow removal when applicable.
Maintain grounds, pools and hot tubs, common areas, and dog park amenities so they remain clean, operational, and safe.
Participate in on-call scheduling as needed to respond to after-hours emergencies.
Report maintenance concerns in vacant units, models, and common areas to the Maintenance Supervisor.
Perform maintenance according to the Maintenance Supervisor’s schedule.
Follow applicable state, local, and federal fair housing laws.
Attend and participate in required training programs.
Perform assigned duties in a timely manner and represent the company professionally.
Follow uniform and professional appearance standards.
Maintain safety procedures and safeguard company tools and equipment.
Maintain reliable, punctual on-site attendance and report tardiness or attendance issues to the immediate supervisor.
Perform other related duties as assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in benefit programs generally including flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance.
Competitive pay.