Maintenance Technician, Multifamily

Cushman & Wakefield•Portland, OR

2d•$23 - $27

About The Position

The Maintenance Technician provides support and is accountable for delivering on commitments to residents, including quality move-ins, residential satisfaction, expedited service, and personal attention. The role responds to residents’ service needs and helps deliver superior customer service. It involves preparing apartments for move-in, performing scheduled maintenance, maintaining property amenities, and reporting maintenance concerns. On-call scheduling may be required for after-hours emergencies.

Requirements

Valid driver's license.
EPA 608 certification, minimum Type II.
CPO certification or a locally required city certificate.
Ability to read and understand policy manuals, safety rules, and operating and maintenance instructions.
Ability to compute rates, ratios, and percentages and to prepare and interpret bar graphs.
Ability to solve routine problems involving several known variables and follow written, oral, or diagrammed instructions using common sense.
Ability to perform arithmetic with whole numbers, fractions, and decimals across units of measure.
Ability to write routine reports and correspondence.
Ability to follow all safety procedures.
High school diploma, GED, or education from a trade, technical, or vocational school.
At least 1 year of related experience.

Responsibilities

Prepare apartments for move-in, including painting, carpet repairs, cleaning, general repairs, and housekeeping.
Respond to resident requests in a timely manner and with a professional attitude.
Provide personal attention and expedited service to residents and help ensure residential satisfaction.
Perform maintenance work involving plumbing, HVAC, basic electrical work, general carpentry, painting, and snow removal where applicable.
Maintain grounds, pools and hot tubs, common areas, and dog park amenities so they remain clean, operational, and safe.
Participate in on-call scheduling as needed to respond to after-hours emergencies.
Report maintenance concerns in vacant units, models, and common areas to the Maintenance Supervisor.
Perform maintenance as scheduled by the Maintenance Supervisor.
Follow applicable state, local, and federal fair housing laws.
Attend and participate in required training programs.
Perform assigned duties in a timely manner and represent the company professionally while delivering superior customer service.
Follow company uniform and professional appearance standards.
Follow safety procedures and safeguard company tools and equipment.
Maintain reliable and punctual on-site attendance and report tardiness or attendance issues to the immediate supervisor.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may generally enroll in flexible spending accounts, health savings accounts, retirement savings plans, disability insurance, and paid and unpaid time away from work.