Maintenance Technician, Multifamily

Cushman & Wakefield•Las Vegas, NV

About The Position

The Maintenance Technician provides support and is accountable for delivering on commitments to residents, including quality move-ins, resident satisfaction, expedited service, and personal attention. The technician responds to resident service needs and helps deliver superior customer service. The role prepares make-ready apartments, responds to maintenance requests, maintains property amenities and common areas, and performs scheduled maintenance. It requires knowledge of plumbing, HVAC, basic electrical work, general carpentry, painting, and snow removal where applicable. On-call scheduling may be required for after-hours emergencies. The technician reports maintenance concerns to the Maintenance Supervisor, follows safety procedures, maintains company tools and equipment, and represents the company professionally. Duties may change or be assigned at any time. The position operates in a professional office environment and regularly involves travel outdoors between properties in varying weather. Physical demands include extended standing and walking, using stairs or ladders, operating office machinery, and lifting, carrying, pushing, pulling, or moving objects with exertion up to 100 pounds. Travel may be required up to 10% of the time.

Requirements

High school diploma, GED, or education from a trade, technical, or vocational school.
At least 1 year of related experience.
Valid driver's license.
EPA 608 certification, minimum Type II.
CPO certification or locally required city certificate.
Ability to read and understand policy manuals, safety rules, and operating and maintenance instructions.
Ability to write routine reports and correspondence.
Ability to perform basic arithmetic and compute rates, ratios, and percentages; prepare and interpret bar graphs.
Ability to handle routine problems involving several known variables and follow written, oral, or diagrammed instructions.
Ability to exert up to 100 pounds occasionally, frequently, and/or constantly to lift, carry, push, pull, or move objects.
Ability to stand and walk for extended periods, use stairs and ladders, operate office machinery, and travel outdoors between buildings in varying weather.

Responsibilities

Prepare make-ready apartments, including painting, carpet repairs, cleaning, general repairs, and housekeeping.
Respond to resident requests promptly and professionally.
Maintain grounds, pools and hot tubs, common areas, and dog park amenities so they remain clean, operational, and safe.
Participate in on-call scheduling as needed to respond to after-hours emergencies.
Report maintenance concerns in vacant units, models, and common areas to the Maintenance Supervisor.
Perform maintenance as scheduled by the Maintenance Supervisor.
Follow applicable fair housing laws and required company training programs.
Perform assigned duties in a timely manner and deliver superior customer service.
Maintain a professional appearance in accordance with company uniform standards.
Follow safety procedures and safeguard company tools and equipment.
Maintain reliable and punctual on-site attendance and promptly report attendance issues.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options.
Pet insurance.
Pre-tax spending accounts and early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in health savings accounts, retirement savings plans, disability insurance, and paid and unpaid time away from work.
Competitive pay.