Maintenance Technician, Multifamily
About The Position
The Maintenance Technician provides support and is accountable for delivering on commitments to residents, including quality move-ins, residential satisfaction, expedited service, and personal attention. The role responds to residents’ service needs and helps deliver superior customer service. The technician prepares apartments for move-in, performs scheduled maintenance, helps maintain property amenities and common areas, and reports maintenance concerns to the Maintenance Supervisor. The position also requires following safety procedures, maintaining company tools and equipment, attending required training, and representing the company professionally.
Requirements
- Valid driver's license.
- EPA 608 certification, minimum Type II.
- CPO certification or locally required city certificate.
- Ability to read and understand policy manuals, safety rules, and operating and maintenance instructions.
- Ability to compute rates, ratios, and percentages and prepare and interpret bar graphs.
- Ability to address routine problems involving several known variables.
- Ability to follow written, oral, or diagrammed instructions using common-sense understanding.
- Ability to perform arithmetic using whole numbers, common fractions, and decimals.
- Ability to write routine reports and correspondence.
- Follow all safety procedures.
- High school diploma, GED, or education from a trade, technical, or vocational school.
- At least 1 year of related experience.
- Ability to meet the physical demands of the role, including standing and walking for extended periods, using stairs and ladders, traveling between buildings in varying weather, and exerting up to 100 pounds of force.
Responsibilities
- Prepare make-ready apartments, including painting, carpet repairs, cleaning, housekeeping, and general repairs.
- Respond to resident requests promptly and professionally.
- Perform maintenance work in areas such as plumbing, HVAC, basic electrical work, general carpentry, painting, and snow removal when applicable.
- Maintain grounds, pools and hot tubs, common areas, and dog park amenities so they remain clean, operational, and safe.
- Participate in on-call scheduling as needed to respond to after-hours emergencies.
- Report maintenance concerns in vacant units, models, and common areas to the Maintenance Supervisor.
- Perform maintenance as scheduled by the Maintenance Supervisor.
- Follow applicable state, local, and federal fair housing laws.
- Attend and participate in required training programs.
- Perform assigned duties in a timely manner and provide superior customer service.
- Follow company uniform and professional appearance standards.
- Maintain safety procedures and safeguard company tools and equipment.
- Maintain reliable, punctual on-site attendance and promptly report tardiness or attendance issues to the immediate supervisor.
- Perform other related duties as assigned.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance.
- Supplementary benefit options, including pet insurance and pre-tax spending accounts.
- Early access to pay.
- Company discounts program.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
- Paid and unpaid time away from work.
- Competitive pay.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
