Maintenance Technician, Multifamily (Multisite)
About The Position
The Maintenance Technician supports multifamily properties and is accountable for delivering on commitments to residents, including quality move-ins, resident satisfaction, timely service, personal attention, and superior customer service. The role responds to resident service requests and supports maintenance across multiple properties. The technician prepares apartments for move-in, performs and schedules maintenance, maintains grounds and amenities, reports maintenance concerns, and follows safety, appearance, attendance, and customer-service standards. The role may require on-call availability for after-hours emergencies and travel between properties.
Requirements
- Valid driver's license.
- EPA 608 certification, minimum Type II.
- CPO or locally required city certificate.
- Ability to read and understand policy manuals, safety rules, and operating and maintenance instructions.
- Ability to perform basic arithmetic and work with rates, ratios, percentages, fractions, and decimals.
- Ability to prepare and interpret bar graphs.
- Ability to write routine reports and correspondence.
- Ability to follow written, oral, or diagrammed instructions and use common sense to resolve routine problems involving known variables.
- High school diploma, GED, or education from a trade, technical, or vocational school.
- At least 1 year of related experience.
- Ability to travel up to 10% of the time.
- Ability to meet the physical demands of the role, including standing and walking for extended periods, using stairs, ladders, or step stools, and lifting, carrying, pushing, pulling, or moving objects with the stated force requirements.
Responsibilities
- Prepare apartments for move-in, including painting, carpet repairs, cleaning, housekeeping, and general repairs.
- Respond to resident requests promptly and professionally.
- Provide personal attention and timely service to residents and help deliver quality move-ins and resident satisfaction.
- Perform maintenance involving plumbing, HVAC, basic electrical work, carpentry, painting, and snow removal where applicable.
- Maintain grounds, pools and hot tubs, common areas, and dog park amenities so they remain clean, operational, and safe.
- Participate in on-call scheduling as needed to respond to after-hours emergencies.
- Report maintenance concerns in vacant units, models, and common areas to the Maintenance Supervisor.
- Perform maintenance work as scheduled by the Maintenance Supervisor.
- Follow applicable fair housing laws and attend required training programs.
- Perform assigned duties in a timely manner and represent the company professionally.
- Follow uniform and professional appearance standards.
- Follow safety procedures and safeguard company tools and equipment.
- Maintain reliable, punctual on-site attendance and report tardiness or attendance issues to the immediate supervisor.
- Perform other related duties as required or assigned.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two paid volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance and pre-tax spending accounts.
- Early access to pay.
- Company discounts program.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
- Competitive pay.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
