Apartment Maintenance Technician - Atlanta, GA

AIR Communities•Atlanta, GA
•Onsite

About The Position

AIR Communities is hiring an onsite Maintenance Technician for an apartment community in Atlanta, Georgia. The technician provides resident service, prepares apartments for new residents, and completes resident-requested repairs and routine maintenance. The role uses technology to prioritize tasks and support residents efficiently. Responsibilities may vary with the technician’s skills, community needs, mechanical systems, and seasonality. The technician may also provide technical direction and training to other maintenance technicians, assist with vendor quality, and conduct move-in/move-out inspections.

Requirements

  • At least 2 years of maintenance experience, preferably in a facilities or building environment.
  • Proficient skills in at least two technical trades, such as plumbing, electrical, appliance repair, HVAC, or carpentry.
  • Ability to work a flexible schedule that may include evenings, weekends, 7-day work weeks depending on community needs and seasonality, and on-call shifts at least one week per month.
  • Reliable transportation to respond to emergency service requests while on call after hours.
  • Ability and willingness to move heavy equipment and machinery.
  • Ability to read, write, and speak English.
  • Detail-oriented problem solver who takes pride in fixing things right the first time.
  • Commitment to customer satisfaction in each interaction.
  • Willingness to use technology to assist residents efficiently.
  • Strong work ethic and ability to thrive in a fast-paced environment.
  • Reliable team player who contributes to team success.

Responsibilities

  • Provide excellent service to residents and assistance to team members.
  • Complete basic apartment turns according to AIR’s process to prepare apartments for incoming residents.
  • Complete resident-requested repairs and routine maintenance with general direction, including troubleshooting and repairing or replacing plumbing, basic electrical components, HVAC equipment, and appliances.
  • May provide functional or technical direction and training to other Maintenance Technicians and support the development of their technical skills.
  • May assist with managing vendor quality and perform move-in/move-out inspections.

Benefits

  • Quarterly customer service satisfaction bonuses of up to $1,500 per quarter for technicians who consistently provide positive resident experiences.
  • 50% rent discount at any AIR Community, subject to application requirements and exclusions.
  • Career growth opportunities and training and development programs.
  • Innovative technology to help prioritize tasks and assist residents efficiently.
  • Fully stocked and organized shops; tools may be available onsite and vary by community.
  • Supportive leadership and teammates.
  • Ascend maintenance development program customized to individual career paths.
  • Paid time off, including vacation, sick time, and 14 holidays.
  • Medical, dental, vision, and life insurance options.
  • HSA/FSA plans.
  • Short- and long-term disability paid by the company.
  • 401(k) plan with up to 6% employer match.
  • Paid parental leave of up to 16 weeks.
  • Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
  • 15 hours of paid community service time annually.
  • Commuter benefits.
  • Pet insurance.
  • Consumer discounts on various products and services.
  • Ongoing professional development and leadership training.
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