Maintenance Technician - Avana Matthews

Greystar Management Services•Matthews, NC

2d•Onsite

About The Position

The Maintenance Technician performs technical and mechanical work to ensure the buildings, grounds, amenities, and common areas of Avana Matthews meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests and preventive maintenance, prepares vacant apartments for leasing and move-ins, maintains supplies and related documentation, and helps care for the property’s grounds and shared spaces. The position is based at Avana Matthews in Matthews, North Carolina, a stabilized garden-style property with 420 units. The schedule is Monday through Friday with a rotating on-call schedule. The technician follows company policies, procedures, safety standards, and code requirements; participates in safety training and meetings; and reports accidents and incidents. The role may include inspecting contractor work and assisting with routine property inspections. Work may require travel to other properties or training and business meetings. The position includes evening, weekend, and holiday on-call duties and requires working inside and outside in all weather conditions.

Requirements

EPA Type I and II or Universal certification for refrigerant recycling applies to Certified Service Technicians.
Hold certifications required by applicable state and local jurisdictions.
Hold a valid driver’s license to operate a golf cart on the property if applicable.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Be able to work a flexible schedule that includes on-call coverage during evenings, weekends, and holidays.

Responsibilities

Complete resident-requested work orders and preventive maintenance by diagnosing problems and making repairs in accordance with company policies, procedures, safety standards, and code requirements.
Prepare vacant apartments for leasing and move-ins by conducting pre-move-out inspections, creating maintenance punch lists, scheduling vendors as needed, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Track maintenance inventory, return unused materials and equipment to their designated locations, and notify the maintenance supervisor about reordering needs.
Complete service-request documentation and other paperwork accurately and promptly.
Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost-control efforts by repairing rather than replacing parts when possible, avoiding waste, and using tools and equipment correctly.
Follow safety and risk-management policies, participate in routine safety meetings and required training, and report accidents and incidents promptly and accurately.
Periodically inspect contractor, vendor, and service-provider work to verify quality, materials, services, scope, and specifications.
Assist with routine and periodic property inspections, identify safety and risk-management concerns, and communicate property maintenance needs to management.

Benefits

Medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs.