Maintenance Technician - Avana Matthews

Greystar•Matthews, NC

1d•Onsite

About The Position

The Maintenance Technician performs technical and mechanical work to ensure that the buildings, grounds, amenities, and common areas at Avana Matthews meet company standards for cleanliness, appearance, safety, and functionality. The property is a stabilized garden-style community with 420 units in Matthews, North Carolina. The schedule is Monday through Friday, with a rotating on-call schedule. The role handles resident service requests and preventative maintenance, prepares vacant homes for leasing and move-ins, maintains supply and equipment records, completes service documentation, and helps maintain property grounds and common areas. The technician also supports cost controls, follows safety and risk-management procedures, may inspect vendor work, and assists with property inspections. The position involves physical work indoors and outdoors in all weather, and may require travel to other properties or training and business meetings. Evening, weekend, and holiday on-call coverage is part of the flexible schedule.

Requirements

Hold certifications required by applicable state and local jurisdictions.
For Certified Service Technicians, hold EPA Type I and II or Universal certification for refrigerant recycling.
Have a valid driver’s license to operate a golf cart on the property when applicable.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.

Responsibilities

Complete work orders from resident service requests and preventative maintenance by diagnosing problems and making repairs in accordance with company policies, procedures, safety standards, and code requirements.
Prepare vacant apartments for leasing and new move-ins by completing pre-move-out inspections, creating punch lists, scheduling vendors and contractors as needed, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Track maintenance inventory, return unused supplies and equipment to their designated locations, and notify the maintenance supervisor when items need to be reordered.
Complete service-request documentation and other paperwork accurately and on time.
Maintain grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost-control programs by repairing parts rather than replacing them when possible, avoiding waste, and using tools and equipment correctly.
Attend routine safety meetings, complete required OSHA and other safety training, follow safety and risk-management policies, and report accidents and incidents promptly and accurately.
Periodically inspect work by contractors, vendors, and other service providers to verify that work, materials, and services meet applicable quality standards, scope, and specifications.
Assist with routine and periodic property inspections, identify safety and risk-management concerns, help keep the property in good repair, and communicate physical property needs to management.

Benefits

Competitive medical, dental, vision, disability, and life insurance; basic employee-only medical coverage is available at no cost.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs based on role and applicable program terms.