Maintenance Supervisor- Avana Addison

Greystar Management Services•Shakopee, MN

1d•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure that the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The position handles resident service requests and routine upkeep, prepares vacant apartments for leasing and move-in, and establishes standards for the condition of community spaces. The role also inspects work completed by service team members and outside providers, manages maintenance inventory and supplies, performs preventive maintenance, and supports budgeting and cost control. The supervisor conducts safety meetings and helps maintain compliance with OSHA and other applicable safety requirements. Customer service is an important part of the role, including responding promptly and respectfully to residents, team members, and others. The work may require local routine travel and a flexible schedule that includes on-call coverage during evenings, weekends, and holidays. The posted hourly range is $39.00–$41.00. The position may also be eligible for bonus programs. Benefits are offered to full-time employees.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide personal hand tools unless prohibited by state law.
Knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to identify and correct problems.
Customer service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and other business contacts, including when resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about department operating policies.
Proficiency with internet, word-processing, spreadsheet, and database-management programs.
Mathematical skills to perform basic arithmetic with whole numbers, decimals, and fractions when reviewing and completing financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems, including testing system pressures or handling refrigerants.
All certifications required by state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

Property management system experience.

Responsibilities

Complete work orders arising from resident service requests and perform routine community upkeep by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete the make-ready process for vacant apartments, including inspections, creating maintenance punch lists, scheduling vendors, obtaining supplies, completing maintenance tasks, and inspecting finished work.
Develop cleanliness and appearance standards for grounds, amenities, building exteriors, apartment interiors, breezeways, curbs, signage, leasing offices, garbage areas, parking lots, and other common areas.
Inspect work performed by other service team members and develop corrective action plans when needed.
Inspect contractors’, vendors’, and other service providers’ work to ensure it meets quality standards, scope, and specifications.
Maintain adequate inventory of spare parts and maintenance materials and coordinate with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventive maintenance procedures.
Assist the Community Manager with budgets for regular repairs, maintenance, and capital projects.
Support cost-control programs by repairing parts when possible, limiting waste, and using tools and equipment correctly.
Conduct scheduled safety meetings, ensure MSDS sheets are current and accessible, and stay current on OSHA and other safety-related requirements.
Provide responsive customer service to residents and others, answer questions, address maintenance complaints sensitively, and complete assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs.