Maintenance Supervisor - Avana Long Point

Greystar Management Services•Mount Pleasant, SC

4d•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s interior and exterior buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role is at Avana Long Point, a stabilized garden-style property with 360 units. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with a rotating on-call schedule. The position handles maintenance requests and routine upkeep, prepares vacant apartments for leasing and move-in, sets and maintains community cleanliness and appearance standards, and inspects work performed by service team members and outside providers. It also manages maintenance inventory, preventive maintenance, budget support, cost controls, safety compliance, and responsive customer service to residents and team members. The role requires working inside and outside in all weather conditions, with a flexible schedule that includes on-call coverage during evenings, weekends, and holidays. Local routine travel may be required. The hourly pay range is $36.00–$38.00. The role may also be eligible for onsite-position bonus programs. Benefits include medical, dental, vision, disability, and life insurance; paid time off; a possible onsite housing discount; a paid sabbatical after 10 years of service and every five years thereafter; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an employee assistance program; and additional insurance, legal, charitable giving, and other benefits.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide own hand tools unless prohibited by state law; safely use and maintain hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to identify and correct problems.
Customer service and interpersonal communication skills to interact effectively with residents, clients, team members, and other business contacts; respond courteously; and remain calm when resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs to maintain records and prepare information for the manager.
Mathematical skills to add, subtract, multiply, and divide whole numbers, decimals, and fractions for financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems, including testing system pressures or handling refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
Local routine travel may be required for meetings, training, or other work-related responsibilities.

Nice To Haves

Property management system experience preferred.

Responsibilities

Complete work orders from resident requests and perform routine community upkeep by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete apartment make-ready work, including pre-move-out inspections, punch lists, coordinating vendors, obtaining supplies, completing maintenance, and inspecting finished work.
Develop and maintain standards for cleanliness and appearance across grounds, amenities, exteriors, market-ready units, breezeways, curbs, signage, offices, garbage areas, parking lots, and other common areas.
Inspect work performed by service team members and develop corrective action plans when needed.
Inspect contractor, vendor, and service-provider work to verify quality, materials, scope, and specifications.
Maintain an adequate inventory of spare parts and maintenance materials and coordinate supply and tool orders with the Community Manager within budget guidelines.
Complete monthly preventive maintenance procedures as outlined in the Policy and Procedure Manual.
Assist the Community Manager in developing budgets for routine repairs, maintenance, and capital projects.
Support cost-control efforts by repairing rather than replacing parts when practical, avoiding waste, and using tools and equipment correctly.
Conduct scheduled safety meetings, keep Material Safety Data Sheets current and accessible, and maintain knowledge of OSHA and other applicable safety requirements.
Provide respectful, responsive customer service to residents and others; answer questions, respond sensitively to complaints, and complete assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost employee medical coverage, including free basic employee-only coverage.
Paid time off: new hires receive 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Onsite positions may be eligible for weekly, monthly, and/or quarterly bonus programs.