About The Position

The Maintenance Technician is responsible for maintenance service requests for the community and helps create exceptional experiences for residents, guests, and vendors through customer-focused service and teamwork. The role may include make-readies, groundskeeping, pool maintenance, and preventative maintenance. The technician responds to service requests, prepares vacant apartments for move-in, maintains community appearance, performs repairs, and records work in Onesite. The role may also assist with housekeeping, notices, inspections, and other community tasks as needed. The position requires a varied schedule, including weekends and holidays as required, and accommodation of a rotating on-call schedule. Work involves regular outdoor exposure and physical activity, including standing, bending, crouching, lifting and carrying materials or equipment up to 50 pounds, climbing ladders and stairs, and walking on rooftops. Employees must use appropriate safety equipment and be able to read and write English at an intermediate level to understand diagrams, meters, and instructions.

Requirements

  • Six months of maintenance experience.
  • Knowledge of technical skills related to apartment maintenance.
  • Ability to perform tile work, carpentry repairs, and the make-ready process.
  • Ability to troubleshoot and repair HVAC, plumbing, electrical, and other community systems.
  • Dependable transportation to and from work.
  • Ability to accommodate a rotating on-call schedule.
  • A valid driver’s license is required for employees at communities utilizing Low Speed Vehicles.
  • Ability to work a varied schedule, including weekends and holidays as required.
  • Ability to lift, move, and carry materials, appliances, or equipment weighing up to 50 pounds.
  • Manual dexterity to operate small-motorized equipment, including repetitive hand, wrist, grip, and elbow movements.
  • Normal hearing, vision, color discrimination, and depth perception for proper operation of machines and equipment.
  • Ability to complete tasks while wearing appropriate safety equipment.
  • Intermediate English reading and writing skills to read diagrams, meters, and instructions.
  • Ability to apply common-sense understanding to carry out instructions and plans.
  • Ability to perform standardized tasks with occasional or no deviations from standard procedures.
  • Excellent interpersonal skills and ability to interact with the public.
  • Reliable attendance and punctuality.

Nice To Haves

  • High school diploma.
  • Certification from an accredited trade school.
  • EPA Type I, Type II, or Universal certification.
  • Maintenance experience in the apartment industry.

Responsibilities

  • Respond to and complete service requests in a timely manner.
  • Coordinate with the maintenance supervisor and team to prioritize daily tasks.
  • Provide customer service to residents, guests, and vendors.
  • Identify and correct safety issues, hazardous conditions, and maintenance needs, or report them to the maintenance supervisor.
  • Perform preventative maintenance on community equipment.
  • Prepare vacant apartments for move-in by completing necessary repairs or replacements.
  • Maintain community appearance by replacing lightbulbs, removing trash and litter, painting, and performing repairs.
  • Accurately record service requests, preventative maintenance, and apartment make-readies in Onesite.
  • Perform electrical and plumbing work as required.
  • Assist with groundskeeping, pool maintenance, housekeeping, distribution of notices, apartment inspections, and other tasks as needed.
  • Troubleshoot and repair HVAC, plumbing, electrical, and other community systems.
  • Perform tile work, carpentry repairs, and all aspects of the make-ready process.
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