About The Position

The Maintenance Technician is responsible for community maintenance service requests and works as a customer-focused team member who takes pride in their work. Duties may include make-readies, groundskeeping, pool maintenance, and preventative maintenance. The role requires providing excellent service to residents, guests, and vendors while helping create exceptional customer experiences. The position may also involve a varied schedule, including weekends and holidays, and a rotating on-call schedule.

Requirements

  • Six months of maintenance experience.
  • Demonstrated technical skills related to apartment maintenance.
  • Ability to perform tile work, carpentry repairs, and all facets of the apartment make-ready process.
  • Ability to troubleshoot and repair HVAC, plumbing, electrical, and other community systems.
  • Dependable transportation to and from work.
  • Ability to accommodate a rotating on-call schedule.
  • Ability to work a varied schedule, including weekends and holidays as required.
  • Valid driver’s license required for employees at communities using Low Speed Vehicles.
  • Ability to read and write English at an intermediate level to read diagrams, meters, and instructions.
  • Ability to apply common-sense understanding to carry out instructions and plans.
  • Ability to perform the essential functions of the position, with or without reasonable accommodations.
  • Ability to meet the physical demands of the role, including intermittent standing, bending, crouching, pushing, pulling, lifting, carrying, climbing ladders and stairs, and walking on rooftops.
  • Ability to operate small-motorized equipment using repetitive hand, wrist, grip, and elbow motions.
  • Normal range of hearing, vision, color discrimination, and depth perception for operating machines and equipment.
  • Ability to complete tasks while wearing appropriate safety equipment.

Nice To Haves

  • High school diploma.
  • Certification from an accredited trade school.
  • EPA Type I, Type II, or Universal certification.
  • Maintenance experience in the apartment industry.

Responsibilities

  • Respond to and complete service requests in a timely manner.
  • Coordinate with the maintenance supervisor and team to prioritize daily tasks.
  • Provide excellent customer service to residents, guests, and vendors.
  • Identify and correct or report safety issues, hazardous conditions, and community maintenance needs.
  • Perform preventative maintenance on equipment within the community.
  • Prepare vacant apartments for move-in, including necessary repairs and replacements.
  • Maintain the appearance of the community by replacing lightbulbs, removing trash and litter, painting, and performing repairs.
  • Accurately record service requests, preventative maintenance, and apartment make-readies in Onesite.
  • Perform electrical and plumbing work as required.
  • Assist with groundskeeping, pool maintenance, housekeeping, distributing notices, apartment inspections, and other tasks as needed.
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