Maintenance Technician-Oxford Manor (3,000 Sign-on-Bonus), DC

Enterprise Community Partners•Washington, DC

6d•$20 - $22

About The Position

The Maintenance Technician is responsible for day-to-day service needs related to the property's physical condition, appearance, and operational efficiency, helping provide residents with a safe and attractive living environment and high-quality service. The role completes resident service requests promptly and performs routine, preventive, scheduled, and emergency repairs and general upkeep throughout the community and on its equipment, while maintaining appropriate logs and records. The technician supports resident satisfaction through courteous communication and customer service, participates in apartment turnovers, and repairs, renovates, paints, and cleans vacant apartments. The role helps maintain safe and tidy common areas and grounds, including dumpster areas, landscaping, and snow removal as needed. It also provides guidance and training to Maintenance Apprentices and Porters, responds to emergencies, attends required training, and may support other communities as assigned. The position has no supervisory responsibilities.

Requirements

High school diploma or G.E.D.
Basic skills in carpentry, plumbing, electrical, HVAC, equipment repair, and painting.
EPA Section 608 Technician Certification, Type II or Universal, or ability to obtain it within 90 days of employment.
Proficiency using hand and power tools.
Ability to work in a fast-paced environment, stay organized, follow up, and manage multiple priorities.
Strong verbal and written communication skills and ability to interact in English with associates, residents, and external agencies.
Ability to read English sufficiently to understand policies and procedures, safety notices, general business correspondence, and documentation.
Excellent interpersonal skills, a positive attitude, enthusiasm, and energy, and a strong customer-service orientation toward older adults.
Strong attention to detail.
Basic computer keyboarding and navigation skills.
Provide a basic tool set.
Possess and maintain timely and reliable transportation.
When on call, be ready, available, fit for work, and able to report to the property within 30 minutes of receiving a call.

Responsibilities

Complete resident service requests in a timely, accurate, and high-quality manner.
Perform routine, preventive, scheduled, and emergency maintenance repairs and general upkeep throughout the community and on equipment; maintain appropriate logs and records.
Communicate effectively and courteously with residents, associates, management, and guests, addressing concerns promptly and professionally.
Participate in apartment turnovers, including repairing, renovating, painting, and cleaning vacant apartments.
Keep community areas safe, tidy, and free of trash, debris, and animal waste; maintain dumpster areas and prepare dumpsters for trash pickup.
Monitor the community and grounds for maintenance and safety needs and advise management of areas needing attention.
Maintain landscaping, including watering flowers, and perform snow removal as needed.
Provide guidance, direction, and training to Maintenance Apprentices and Porters.
Comply with company policies, procedures, and external regulatory requirements.
Respond to emergencies in a timely, appropriate, and courteous manner.
Attend required in-service training sessions.
Support other communities as assigned by management.
Perform other duties as assigned.