Maintenance Technician-Oxford Manor (3,000 Sign-on-Bonus), DC

Enterprise Residential•Washington, DC

4d•Onsite

About The Position

The Maintenance Technician is responsible for day-to-day service needs related to the physical condition, appearance, and operational efficiency of the property. The role helps ensure a safe and attractive living environment, high-quality service, and resident satisfaction by completing service requests promptly and performing routine, preventive, scheduled, and emergency maintenance and general upkeep throughout the community and on its equipment. The technician maintains appropriate logs and records and communicates courteously and effectively with residents, associates, management, and guests. The position includes apartment turnover work, such as repairing, renovating, painting, and cleaning vacant apartments. The technician keeps community areas and grounds safe, tidy, and free of trash, debris, and animal waste; maintains dumpster areas and prepares dumpsters for pickup; monitors the property and advises management of areas needing attention; maintains landscaping, waters flowers, and removes snow as needed. The technician provides guidance, direction, and training to Maintenance Apprentices and Porters, responds appropriately and promptly to emergencies, attends required in-service training, and may support other communities as assigned. The position has no supervisory responsibilities.

Requirements

High school diploma or G.E.D.
Basic skills in carpentry, plumbing, electrical, HVAC, equipment repair, and painting.
EPA Section 608 Technician Certification, Type II or Universal, or ability to obtain it within 90 days of employment.
Proficiency using hand and power tools.
Ability to work in a fast-paced environment, with strong organizational and follow-up skills and the ability to manage multiple priorities.
Strong verbal and written communication skills, including the ability to interact in English with diverse associates, residents, and external agencies.
Ability to read English sufficiently to understand policies and procedures, safety notices, general business correspondence, and documentation.
Excellent interpersonal skills; positive attitude, enthusiasm, and energy.
Strong customer service orientation to older adults.
Strong attention to detail.
Basic computer keyboarding and navigation skills.
Provide a basic tool set.
Possess and maintain timely and reliable transportation.
When on call, be ready, available, fit for work, and able to report to the property within 30 minutes of receiving a call.

Responsibilities

Complete resident service requests in a timely, accurate, and high-quality manner.
Perform routine, preventive, scheduled, and emergency maintenance repairs and general upkeep throughout the community and on equipment; maintain appropriate logs and records.
Communicate effectively and courteously with residents, associates, management, and guests, addressing concerns promptly and professionally.
Participate in apartment turnovers by repairing, renovating, painting, and cleaning vacant apartments.
Keep community areas safe, tidy, and free of trash, debris, and animal waste; maintain dumpster areas and prepare dumpsters for trash pickup.
Monitor community areas and grounds for proper and safe maintenance and advise management of areas needing attention.
Maintain landscaping, water flowers, and perform snow removal as needed.
Provide guidance, direction, and training to Maintenance Apprentices and Porters.
Comply with company policies, procedures, and external regulatory requirements; understand applicable operational and human resources policies and procedures.
Respond promptly, appropriately, and courteously to emergencies.
Attend required in-service training sessions.
Support other communities as assigned by management.
Perform other duties as assigned.