Maintenance Technician, Squire Village

VESTA MANAGEMENT CORPORATION•Manchester, CT
•$26 - $29•Onsite

About The Position

Vesta Management is seeking an experienced, skilled, results-driven Maintenance Technician to support maintenance operations at Squire Village, an affordable housing community in Manchester, Connecticut. The role performs assigned maintenance tasks to ensure the property meets safety, appearance, and operational standards. It responds promptly to resident service requests, completes work orders, and prepares vacant apartments for move-in. The technician may also help maintain the property's physical appearance, condition, cleanliness, and curb appeal, and may be required to drive a company vehicle. The position requires participation in emergency on-call coverage, including nights and weekends, to provide 24-hour, seven-day-a-week emergency maintenance service. The technician works with residents and property staff, maintains accurate maintenance records, keeps the maintenance shop and supplies organized, and reports property needs or supply shortages to the appropriate supervisor.

Requirements

  • At least 2 years of related experience.
  • Apartment community experience.
  • Working knowledge and demonstrated ability to repair and maintain drywall, locks, light electrical systems, carpentry, flooring, and plumbing.
  • Ability to participate in the emergency on-call rotation.
  • Valid driver's license and clean driving record.
  • Successful completion of a background check and drug screen.
  • Excellent interpersonal and verbal communication skills.
  • Strong customer-service philosophy and a can-do attitude.
  • Ability to work independently, show initiative, and remain effective under pressure or in emergency and time-sensitive situations.
  • Ability to multitask, prioritize efficiently, accept responsibility, and stay organized and detail-oriented.
  • Professional conduct and appearance, adaptability, integrity, and the ability to troubleshoot problems creatively.

Nice To Haves

  • HVAC experience.
  • Multilingual ability.

Responsibilities

  • Respond promptly to resident service requests and complete and document assigned work orders professionally and thoroughly.
  • Perform maintenance and repairs involving plumbing, HVAC, carpentry, appliances, carpeting, drywall, defective parts, grounds, and electrical systems; pool maintenance may be required depending on property needs.
  • Participate in the emergency on-call rotation and provide 24/7 emergency maintenance service, including nights and weekends.
  • Inspect apartments, building systems, common areas, and grounds; correct deficiencies and report maintenance or property needs to the Property Manager or lead maintenance personnel.
  • Maintain the property's attractiveness and ensure it meets Vesta's quality, safety, appearance, and operational standards.
  • Monitor parts and supplies, report shortages to a supervisor, and keep the maintenance shop and supplies organized and accessible.
  • Maintain accurate records for preventive maintenance, service requests, work orders, apartment make-ready status, and work in progress.
  • Prepare vacant apartments for occupancy within three to five days, including trash-out, cleaning, preparation for painting and flooring, and completion of make-ready punch-list items.
  • Inspect make-ready units for additional maintenance needs, complete manageable repairs, and perform final touch-ups before move-in-ready inspection.
  • Inspect ready apartments daily, communicate and enter new maintenance needs, and inform leasing staff when units are ready for showings.
  • Assist with moving appliances or abandoned furniture and unloading and storing supplies.
  • Correct unsafe conditions immediately and follow safety-first practices.
  • Assist with resident retention initiatives and property communications, including resident events, promotions, newsletters, and notices.
  • Preserve the confidentiality of residents, applicants, employees, and the company.
  • Perform other duties as assigned by management.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company-matched 401(k)
  • Paid vacation, sick time, and floating holidays
  • 12 additional paid holidays
  • Tuition reimbursement
  • PetPlan pet insurance
  • Employee Assistance Program
  • Long- and short-term disability insurance
  • Service awards
  • Performance bonuses
  • Team member appreciation events
  • Opportunities for growth
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