Maintenance Technician-Plateau Village

Millennia Housing Management•Mount Dora, FL

About The Position

The Maintenance Technician I coordinates tasks and supplies to prepare vacant units for re-occupancy and helps the maintenance team with special projects. The role maintains the overall condition of the property, including exteriors, common areas, vacant units, floor care, and trash removal, as well as the surrounding grounds. The property must be kept safe, attractive, and comfortable. The technician performs preventative and corrective maintenance and maintains relationships with current and prospective residents and vendors working on site. The position reports to the Maintenance Supervisor at properties with more than 300 units, or to the Property Manager at properties with fewer than 300 units. Work takes place indoors and outdoors in a residential setting, with regular exposure to cold, heat, noise, people, and equipment. The technician may work independently or as part of a team, support managers on special projects, work various shifts during business hours including evenings and weekends, and travel locally as required.

Requirements

At least one year of prior or related experience.
Reliable transportation to safely and effectively carry out job responsibilities.
Excellent verbal and written communication skills, superior customer service, communication, and interpersonal abilities.
Ability to analyze complex problems, propose workable solutions, and implement corrective actions.
Ability to influence effectively and gain support for ideas and approaches across stakeholders with varying agendas and shifting priorities.
Superior analytical and problem-solving capabilities and a strong strategic and business mindset.
Excellent organizational skills.
Knowledge of apartment building maintenance and skill in minor repairs and hand-tool use.
Demonstrated knowledge and ability to diagnose and repair routine maintenance issues.
Knowledge of and ability to operate power tools.
Ability to manage difficult or emotional customer situations, respond promptly to needs and service requests, solicit feedback, and meet commitments.
Ability to prioritize and plan work, use time efficiently, plan for additional resources, set goals and objectives, and develop realistic action plans.
Ability to resolve conflict, maintain confidentiality, and keep emotions under control.
Ability to balance team and individual responsibilities, be open to others’ views, give and welcome feedback, and contribute to a positive team spirit.
Ability to follow instructions and respond to management directives.
Ability to work independently or as a team member and collaborate across functional areas and organizational levels.
Ability to work various shifts as needed, including evenings and weekends; local travel may be required.
Ability to occasionally stand, walk, sit, handle tools or controls, reach, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear, and taste or smell.
Ability to occasionally lift or move up to 20 pounds.
Vision abilities including close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

Clean and restore recently vacated apartment homes and help maintain the cleanliness of the facility and grounds.
Change bulbs and locks or keys, and install or assist with installing appliances.
Perform interior and exterior painting and caulking, and light drywall repairs.
Perform painting, pressure washing, and blowing out breezeways and parking lots.
Walk through upcoming or newly vacant units to forecast repairs and inspect completed units to create punch lists or quality-control checklists.
Assist with removing trash or belongings from vacant units.
Perform quality control on systems, appliances, and unit aesthetics to ensure apartments meet move-in standards.
Prepare units for painting by removing and reinstalling electrical and switch plates and other assigned items.
Assist with diagnosing and performing minor and routine maintenance and repairs involving electrical and plumbing systems, HVAC systems, and electric and gas appliances.
Perform preventative and corrective maintenance.
Maintain relationships with current and prospective residents and vendors working on site.
Support managers with special projects.
Work various shifts when needed during regular business hours, including evenings and weekends, and travel locally if required.