Maintenance Technician, Hotel Metro

Coury Hospitality•Milwaukee, WI

About The Position

The Maintenance Technician helps create exceptional guest experiences by keeping Hotel Metro’s facilities, equipment, and building systems safe, functional, and well maintained. The role responds to guest and operational maintenance requests, performs general repairs and preventative maintenance, and coordinates with Engineering leadership and other hotel departments to keep the property guest-ready. The position requires dependable service, professional communication, sound troubleshooting, attention to detail, and safe handling of tools, equipment, chemicals, and maintenance materials. Work takes place throughout the hotel, indoors and outdoors, and may involve varying weather conditions and maintenance-related hazards. The technician must be able to move throughout the property, perform physically demanding tasks, and maintain professionalism when working in occupied guest areas. Flexible hours—including evenings, weekends, holidays, and emergency call situations—may be required based on business needs.

Requirements

High school diploma or equivalent preferred.
Previous hotel, commercial building, facilities, or general maintenance experience preferred.
Knowledge of basic plumbing, electrical, carpentry, painting, drywall, and general building maintenance.
Experience safely using hand tools, power tools, ladders, and maintenance equipment.
Ability to obtain and maintain any licenses, certifications, or permits required for the position.
Strong organizational, troubleshooting, and time-management skills.
Ability to work independently while contributing to a collaborative Engineering team.
Ability to work flexible hours, including evenings, weekends, holidays, and emergency call situations, based on business needs.
Ability to stand, walk, climb, bend, reach, stoop, kneel, crouch, crawl, and move throughout the hotel during a shift.
Ability to frequently lift, carry, push, and pull up to 100 pounds.
Ability to safely operate hand tools, power tools, ladders, snow removal equipment, and other maintenance equipment.
Ability to work indoors and outdoors in varying weather conditions, including heat, cold, humidity, rain, and snow.
Ability to work safely around mechanical equipment, electrical systems, chemicals, elevated work areas, and other maintenance-related hazards.
Ability to maintain professionalism while responding to guest requests and working in occupied guest areas.

Nice To Haves

Ability to read blueprints, equipment manuals, and technical instructions.
Knowledge of workplace safety standards, OSHA guidelines, and proper chemical handling procedures.

Responsibilities

Respond promptly and courteously to maintenance requests in guest rooms, public areas, and back-of-house spaces.
Perform general repairs, including carpentry, painting, plumbing, electrical, drywall, furniture repair, and other building maintenance tasks.
Complete preventative maintenance assignments to help ensure facilities, equipment, and building systems operate safely and efficiently.
Prioritize work orders based on guest impact, operational needs, and emergency situations.
Inspect equipment, mechanical systems, and facilities to identify maintenance needs before they affect guests.
Maintain organized inventories of tools, equipment, materials, and maintenance supplies.
Move furniture, equipment, and other items as needed to support hotel operations.
Keep workshops, storage areas, and maintenance spaces clean, organized, and safe.
Handle tools, equipment, chemicals, and maintenance materials safely and follow company safety procedures.
Promptly report maintenance concerns, safety hazards, and equipment deficiencies to Engineering leadership.
Partner with Housekeeping, Front Office, Food & Beverage, and other departments to keep the hotel guest-ready.
Help maintain a safe, comfortable, and well-maintained environment for guests and team members.