Maintenance Technician, Hotel Metro

Coury Hospitality•Milwaukee, WI
•Onsite

About The Position

The Maintenance Technician at Hotel Metro, Autograph Collection, helps maintain the hotel’s guest rooms, public areas, back-of-house spaces, facilities, equipment, and building systems. The role supports a safe, comfortable, and guest-ready environment through prompt repairs, preventative maintenance, inspections, and responsive service. The technician works with Engineering, Housekeeping, Front Office, Food & Beverage, and other departments, and reports maintenance concerns, hazards, and equipment deficiencies to Engineering leadership.

Requirements

  • Knowledge of basic plumbing, electrical, carpentry, painting, drywall, and general building maintenance.
  • Experience using hand tools, power tools, ladders, and maintenance equipment safely.
  • Ability to obtain and maintain licenses, certifications, or permits required for the position.
  • Strong organizational, troubleshooting, and time-management skills.
  • Ability to work independently while contributing to a collaborative Engineering team.
  • Ability to work flexible hours, including evenings, weekends, holidays, and emergency call situations based on business needs.
  • Ability to stand, walk, climb, bend, reach, stoop, kneel, crouch, crawl, and move throughout the hotel during a shift.
  • Ability to frequently lift, carry, push, and pull up to 100 pounds.
  • Ability to operate hand tools, power tools, ladders, snow removal equipment, and other maintenance equipment safely.
  • Ability to work indoors and outdoors in varying weather conditions, including heat, cold, humidity, rain, and snow.
  • Ability to work safely around mechanical equipment, electrical systems, chemicals, elevated work areas, and other maintenance-related hazards.
  • Ability to maintain professionalism when responding to guest requests and working in occupied guest areas.

Nice To Haves

  • High school diploma or equivalent.
  • Previous hotel, commercial building, facilities, or general maintenance experience.
  • Ability to read blueprints, equipment manuals, and technical instructions.
  • Knowledge of workplace safety standards, OSHA guidelines, and proper chemical handling procedures.

Responsibilities

  • Respond promptly and professionally to maintenance requests in guest rooms, public areas, and back-of-house spaces.
  • Perform general repairs, including carpentry, painting, plumbing, electrical, drywall, and furniture repair.
  • Complete preventative maintenance assignments to keep hotel facilities, equipment, and building systems safe and efficient.
  • Prioritize work orders according to guest impact, operational needs, and emergencies.
  • Inspect hotel equipment, mechanical systems, and facilities to identify maintenance needs.
  • Maintain organized inventories of tools, equipment, materials, and maintenance supplies.
  • Move furniture, equipment, and other items as needed to support hotel operations.
  • Keep workshops, storage areas, and maintenance spaces clean, organized, and safe.
  • Handle tools, equipment, chemicals, and maintenance materials safely and follow company safety procedures.
  • Report maintenance concerns, safety hazards, and equipment deficiencies promptly to Engineering leadership.
  • Partner with Housekeeping, Front Office, Food & Beverage, and other departments to keep the hotel guest-ready.
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