Maintenance Technician - Glenwood

Millennia Housing Management•Millersburg, OH

5d•Onsite

About The Position

The Maintenance Technician I coordinates tasks and supplies to prepare vacant units for re-occupancy and assists the maintenance team with special projects. The role maintains the overall condition of the property—including exteriors, common areas, vacant units, floor care, trash removal, and surrounding grounds—in a safe, attractive, and comfortable condition. Duties include preventative and corrective maintenance and maintaining relationships with current and prospective residents and vendors working on site. The position may report to the Maintenance Supervisor at properties with more than 300 units or to the Property Manager at properties with fewer than 300 units. Work is performed indoors and outdoors in a residential setting, with regular exposure to cold, heat, noise, people, and equipment. Travel may be required, including local travel. Employees must be able to work various shifts when needed, including weekends and evenings.

Requirements

At least one year of prior or related experience.
Reliable transportation to carry out the job responsibilities safely and effectively.
Willingness and ability to travel locally if needed.
Excellent verbal and written communication skills.
Strong customer service, communication, and interpersonal abilities.
Strong analytical and problem-solving capabilities.
A strategic and business mindset.
Excellent organizational skills.
Knowledge of apartment building maintenance.
Knowledge and skill in minor repairs and hand-tool use.
Demonstrated ability to diagnose and repair routine maintenance issues.
Knowledge of and ability to operate power tools.
Ability to manage difficult or emotional customer situations, respond promptly to customer needs, solicit feedback, respond to service requests, and meet commitments.
Ability to prioritize and plan work, use time efficiently, plan for additional resources, set goals and objectives, and develop realistic action plans.
Ability to focus on resolving conflict, maintain confidentiality, and keep emotions under control.
Ability to balance team and individual responsibilities, consider others’ views objectively, give and welcome feedback, and contribute to a positive team spirit.
Ability to follow instructions and respond to management directives.
Ability to collaborate across functional areas and build relationships with people at various organizational levels.
Ability to perform the listed physical functions, including occasional lifting or moving of up to 50 pounds and use of close, distance, color, peripheral, and depth vision.

Responsibilities

Clean and restore recently vacated apartment homes.
Help maintain the cleanliness of the facility and grounds.
Change bulbs and locks or keys, and perform other upkeep in common areas and apartment units.
Process work orders for general maintenance and repair work on the property.
Install or assist with the installation of appliances.
Perform interior and exterior painting and caulking, and minor drywall repairs.
Perform painting, pressure washing, breezeway blowing, and parking lot upkeep.
Walk through upcoming or newly vacant units to forecast repairs.
Inspect completed units and create punch lists or quality-control checklists.
Assist with removing trash or belongings from vacant units.
Perform quality control on systems, appliances, and unit aesthetics to ensure apartments meet move-in standards.
Prepare units for painting by removing and reinstalling electrical and switch plates and other assigned items.
Assist with diagnosis and minor or routine maintenance and repairs involving electrical and plumbing systems, including water lines; electric and gas heating and air-conditioning systems; and electric and gas appliances.
Perform preventative and corrective maintenance.
Maintain relationships with residents and vendors working on site.
Work independently or as a team member and support managers with special projects.
Travel locally when needed and work various shifts, including weekends and evenings, when needed.