Maintenance Technician III

Balfour Beatty Communities • Newport News, VA

12d

About The Position

The Maintenance Technician III helps maintain the overall physical condition of the community and deliver responsive, professional service to residents. The role oversees one or more assets and supervises general maintenance engineers and technicians, while also handling property maintenance responsibilities. These include maintaining, inspecting, and repairing HVAC, mechanical, electrical, utility, and lighting systems; directing mechanics, technicians, and outside contractors on assigned projects; controlling parts and equipment inventory; and coordinating maintenance and contractor activities. The position also ensures compliance with company safety and environmental policies and procedures and participates in a rotating on-call schedule to provide 24/7 maintenance coverage.

The role requires strong customer service, technical troubleshooting and repair ability, quality control, communication, time management, and the ability to guide and train less senior technicians. Work takes place inside and outside maintenance and machinery areas and residential properties, with frequent interaction with residents and community staff.

Requirements

• High school diploma or GED.
• At least 7 years of maintenance experience without certifications, or 4 years of experience with EPA 608 Universal certification.
• An approved designation or degree, license, or certification in at least one of the following: HVAC, plumbing, electrical, appliance repair, or carpentry.
• Advanced knowledge in at least one of these disciplines: electrical, plumbing, HVAC, or carpentry.
• Strong customer service skills.
• Ability to diagnose problems and implement repairs.
• Ability to perform quality control on completed work and repairs.
• Demonstrated ability to train others in skilled trades.
• Strong written and verbal communication skills.
• Strong time management skills.
• Ability to provide guidance and training to less senior technicians.
• Complete required Maintenance Technician III training within 15 months of hire or promotion.
• Valid state-issued driver's license and safe driving record.

Responsibilities

• Oversee one or more assets and supervise general maintenance engineers and technicians.
• Perform property maintenance, including work on HVAC, mechanical, electrical, utility, and lighting systems.
• Inspect and repair property systems.
• Direct mechanics, technicians, and outside contractors on assigned projects.
• Control inventory of parts and equipment.
• Coordinate maintenance-related and contractor activities.
• Ensure execution of company safety and environmental policies and procedures.
• Deliver resident satisfaction through responsive, consistent, positive, and professional interactions.
• Participate in a rotating on-call schedule to provide 24/7 maintenance coverage.
• Perform quality control on completed work and repairs.
• Provide guidance and training to less senior technicians.

Benefits

• Discretionary bonuses.
• Medical and dental insurance beginning on the first day of the month following employment.
• Health, flexible spending, and dependent care accounts.
• Company-paid life insurance.
• 401(k) plan with employer matching.
• Paid time off, including sick days, floating holidays, vacation, and personal days.
• Two volunteer days per year.
• Company-paid short-term and long-term disability.
• Parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED