Maintenance Technician III

Hawthorne Residential Partners • McDonough, GA

7d

About The Position

At Hawthorne Residential Partners, the Maintenance Technician III helps create a clean, well-maintained, welcoming apartment community. This role handles complex work orders, mentors junior technicians, and helps lead preventative maintenance efforts. The position requires HVAC certification and experience in electrical work, plumbing, appliance repair, and team leadership.

Maintenance Technicians work Monday through Friday, with standard office hours from 8:00 AM to 5:00 PM. The role participates in an on-call rotation for after-hours emergencies and may occasionally support resident events.

Hawthorne describes this position as a path toward career growth, including a career path program, learning and development support, and education reimbursement for maintenance-related skills.

Requirements

• High school diploma or GED equivalent.
• At least 3 years of experience in apartment maintenance or a skilled trade such as HVAC, plumbing, or electrical.
• Valid driver's license.
• EPA/HVAC certification.
• CPO certification.
• HVAC certification and experience in electrical work, plumbing, appliance repair, and team leadership.

Nice To Haves

• Prior supervisory or lead technician experience is strongly preferred.

Responsibilities

• Diagnose and complete maintenance and repairs promptly and professionally.
• Ensure service requests are completed according to Hawthorne standards.
• Repair and restore vacant apartments to make-ready status according to company standards and in preparation for move-ins.
• Assist with pool maintenance and cleaning.
• Complete preventative maintenance according to company policy.
• Maintain buildings and common areas daily.
• Help keep grounds neat and free of litter, debris, and pet waste.
• Maintain the shop’s appearance to support quick assessment of supply inventory.
• Provide leadership, training, and mentoring to the maintenance team.
• Promote good public relations with residents, co-workers, and company staff.
• Maintain a friendly, courteous, and professional attitude toward prospects, residents, vendors, and employees in accordance with the LIVE IT culture.
• Participate in the scheduled on-call emergency service rotation.
• Follow OSHA and company safety guidelines and standards.
• Complete special projects as needed.
• Occasionally support resident events as needed.

Benefits

• Monthly renewal bonus program.
• Quarterly performance bonuses.
• Quarterly resident satisfaction bonuses.
• Career Path Program and learning and development support.
• Education reimbursement program for maintenance-related skills.
• Free dental insurance.
• Medical and vision coverage plans.
• Health and wellness incentives.
• 401(k) retirement match program.
• Paid time off, including the employee’s birthday.
• Paid sick time off.
• Pet insurance plans.
• Paid maternity, paternity, and adoption leave options.
• Telehealth access to doctors 24/7/365.
• Company-paid life insurance.
• Retirement planning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED