Maintenance Technician III

Tricon Residential • Las Vegas, NV

2d

About The Position

The Maintenance Technician III performs a broad range of maintenance and repair work, with a focus on HVAC systems, plumbing, electrical work, and general repairs. The role requires strong communication and customer-service skills and the ability to manage and complete service requests efficiently while maintaining a clean and safe work environment. The position includes a work van and requires a valid driver’s license; a motor vehicle report is run upon hire to confirm insurability through the company’s vehicle insurance provider.

The technician works with the Assistant Maintenance Manager – Tech (AMM-T) and/or Centralized Maintenance Coordinator (CMC) to prioritize daily tasks, responds to service requests, communicates with residents and vendors, and uses technology and company systems to support productivity and service improvement. Daily travel between properties is required. The role may require on-call and overtime hours, and work in environmentally and physically challenging conditions.

Requirements

• EPA 608 Certification for Refrigerant Management, at least Type II or Universal.
• High school diploma or GED.
• Five years of maintenance or construction background.
• Valid driver’s license and ability to meet the vehicle insurance provider’s insurability requirements.
• Skill in installing, troubleshooting, and repairing maintenance items such as those listed in the posting.
• Experience using technology such as laptops, iPads, and iPhones.
• Ability to work on-call and overtime hours as needed.
• Ability to communicate effectively in writing and verbally with team members, residents, and vendors.
• Ability to work safely and wear personal protective equipment.
• Ability to travel daily between properties.
• Ability to work in environmentally and physically challenging conditions.
• Ability to regularly lift objects weighing 50 pounds or more.
• Ability to meet the physical demands of the role, including standing, moving, reaching, bending, kneeling, climbing stairs and ladders, and handling tools and materials.

Responsibilities

• Communicate clearly, compassionately, and empathetically with team members, residents, and vendors.
• Provide exceptional customer service to team members, residents, and vendors.
• Coordinate with the Assistant Maintenance Manager – Tech and/or Centralized Maintenance Coordinator to prioritize tasks.
• Respond to and complete service requests professionally and promptly.
• Maintain a clean and safe work environment.
• Diagnose, maintain, repair, and replace HVAC components and systems, including handling refrigerant, electrical connections, and ductwork.
• Explain HVAC issues and repairs to residents and provide maintenance tips to help prevent future problems.
• Repair or replace plumbing fixtures and components, including faucets, sinks, toilets, water heaters, and garbage disposals, and clear drain lines.
• Repair or replace caulking, grout, crack fillers, electrical outlets and fixtures, doors and hardware, windows and screens, trim, cabinetry, and other listed household components.
• Troubleshoot minor electrical repairs and accurately test for electrical current.
• Repair wall holes, apply texture, and touch up or paint walls and trim.
• Accurately complete time sheets and enter required information into work orders.
• Use technology, work-order and inventory systems, and company vehicles to support productivity and continuous improvement.

Benefits

• Work van provided.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED