Maintenance Technician II

Balfour Beatty Communities•Middletown, RI

About The Position

The Maintenance Technician II maintains the overall physical condition of the community and provides service to residents. The role diagnoses maintenance issues, makes necessary repairs, and completes resident service requests and other community maintenance in a timely manner. It also includes directing mechanics, technicians, and outside contractors on assigned projects, controlling parts and equipment inventory, and following company safety and environmental policies and procedures. The technician works a rotating on-call schedule to provide 24/7 maintenance coverage. The role is part of Balfour Beatty Communities’ Maintenance Technician Job Family, which has defined levels and training plans to support employee development. Required training for Maintenance Technician I must be completed within nine months of hire or promotion, and Maintenance Technician II training must be completed within 12 months of hire or promotion.

Requirements

  • High school diploma or GED.
  • Four to six years of maintenance experience.
  • Strong customer service skills and effective communication with customers.
  • Advanced knowledge in at least one discipline: electrical, plumbing, HVAC, or carpentry.
  • Solid troubleshooting skills and ability to diagnose problems and recommend repairs.
  • Ability to work with limited supervision.
  • Good time-management skills.
  • Obtain certifications relevant to the region, such as EPA 608, boiler certification, plumbing, electrical, or appliance repair, within nine months of employment or promotion.
  • Complete required Maintenance Technician I training within nine months of hire or promotion.
  • Complete required Maintenance Technician II training within 12 months of hire or promotion.
  • Valid state-issued driver’s license and a safe driving record.

Responsibilities

  • Maintain the general condition and orderliness of the property, including HVAC, mechanical, electrical, utility, and lighting systems; perform inspections and repairs.
  • Direct mechanics, technicians, and outside contractors on assigned projects.
  • Control inventory of parts and equipment.
  • Diagnose maintenance issues and make repairs.
  • Follow company safety and environmental policies and procedures.
  • Provide responsive, consistent, positive, and professional service to residents and support resident satisfaction.
  • Work a rotating on-call schedule to provide 24/7 maintenance coverage.

Benefits

  • Discretionary bonuses
  • Medical and dental insurance, effective the first of the month following employment
  • Health, flexible spending, and dependent care accounts
  • Company-paid life insurance
  • 401(k) plan with employer matching
  • Paid time off, including sick time, floating holidays, vacation, and personal days
  • Two volunteer days per year
  • Company-paid short-term and long-term disability
  • Parental leave
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