Maintenance Technician I - Green Lake

Thrive Communities•Seattle, WA

10d•Onsite

About The Position

The Maintenance Technician I performs maintenance and repair work at Green Lake Village, including unit turns, work orders, routine preventative maintenance, minor or routine repairs, and property grounds upkeep. The role coordinates with leasing staff, managers, and other team members to keep property operations organized and provide excellent service to residents. The technician participates in safety meetings and follows OSHA and SDS safety requirements. Emergency on-call availability is required, and after-hours work may be needed. This is a full-time, in-person position scheduled Monday through Friday, 7 a.m. to 4 p.m. The technician must be physically present at supported sites and work both indoors—mostly—and outdoors in all weather conditions. The position involves frequent time on foot, movement through property and units, and occasional lifting or moving of up to 150 pounds. Thrive describes its workplace as one that values connection, compassion, inclusion, and professional growth, and offers a range of time-off, insurance, retirement, development, and other benefits.

Requirements

At least 1 year of prior experience in a maintenance role; property management experience is preferred.
Some prior experience with unit turns, work orders, and/or appliance repair.
Basic computer skills, including the ability to enter data and notes in English into software programs.
Ability to provide accurate, timely service and work in a fast-paced, customer-service-oriented environment.
Ability to de-escalate conflict and remain calm and courteous.
Ability to communicate effectively and respectfully with people from diverse cultural and socio-economic backgrounds.
Ability to communicate thoroughly with residents, vendors, subordinates, home office departments, ownership, and leadership.
Ability to work under pressure and meet multiple competing deadlines, both independently and as part of a team.
Ability to take direction and feedback productively, learn, and maintain a positive outlook.
Strong problem-solving, time-management, organizational, and prioritization skills.
Ability to read, write, speak, and comprehend English using correct grammar and punctuation.
Ability to respond to after-hours emergencies as needed.
Ability to operate a vehicle on the premises; a valid driver's license and automobile insurance coverage are required for this competency.
Must be able to supply own tools.
Must be physically present at supported sites and able to walk the property and units, including stairs, uneven surfaces, and construction zones.
Ability to stand, walk, crawl, bend, stoop, or sit as needed; an estimated 66%–100% of work time is spent on foot.
Ability to lift, move, push, or pull up to 150 pounds occasionally and 25–75 pounds frequently.
Ability to work indoors and outdoors in all weather conditions.

Nice To Haves

Certified Apartment Maintenance Technician (CAMT) certification.
Certified Pool Operator (CPO) certification.
Prior maintenance experience in the property management industry.
A driver's license may be required for tasks such as operating a golf cart on company property.

Responsibilities

Perform maintenance tasks, including unit turns and work orders.
Partner with leasing staff and managers to support seamless communication and organization.
Schedule and perform routine preventative maintenance on equipment and tools as directed by the Maintenance Supervisor and Community Manager.
Participate in safety meetings and follow OSHA and SDS safety requirements.
Diagnose and perform minor or routine maintenance and repairs in homes and throughout the property.
Maintain the property grounds and professional appearance.
Inspect and help coordinate make-ready repairs and services.
Participate in emergency on-call coverage and respond to after-hours emergencies as needed.
Provide excellent customer service and strive to exceed residents’ expectations.
Perform additional duties assigned by the Direct Manager, Maintenance Supervisor, Community Manager, or Regional team member.

Benefits

34 paid days off per year, including PTO, paid holidays, a paid personal day, a paid day of service, and a paid birthday.
Housing discount may be available.
Employer-matched 401(k) retirement plan.
Bonus potential.
Renewal commission eligibility.
$0-premium medical, dental, and vision insurance, effective the first of the month following the start date.
Fully covered long-term disability insurance.
Fully covered life insurance, with supplemental life insurance options.
24/7 Employee Assistance Program (EAP).
Voluntary critical illness, accident, hospital indemnity, and short-term disability insurance.
Pet insurance discounts.
Parking and transit commuter benefits.
Annual professional development reimbursement.
Training opportunities and career progression and growth plans.
Company-wide parties and events.