Maintenance Team Leader, New Development
About The Position
The New Development Maintenance Team Leader helps oversee construction and development, audits, protects, maintains, and enhances the value of the community, and supports a positive resident experience. The role ensures resident maintenance issues are resolved expertly and efficiently during development and through stabilization. It works closely with construction and development teams, documents and communicates progress, inspects units before opening, and helps maintain the property and prepare apartments for resident move-in. The position includes work both inside and outside apartment buildings and throughout property amenities. Team members may encounter weather, temperature, odors, and landscaping conditions that may be unpleasant or hazardous. Regular local travel may be required to assist properties, attend training, or participate in business meetings. Other related duties may be assigned.
Requirements
- 3–5 years of relevant industry experience; property management experience is a plus.
- Excellent customer service skills.
- Strong attention to detail.
- Basic maintenance skills.
- Working knowledge of pool service and maintenance.
- Ability to lift at least 75 pounds.
- Ability to work standing shifts of 8–12 hours.
- Ability to work weekends and be available for on-call emergencies.
- Ability to work indoors and outdoors in all weather conditions and physically access all exterior and interior parts of the property and amenities.
- Ability to stand, walk, reach, climb, stoop, or squat, and to push, pull, lift, carry, or maneuver at least 75 pounds.
- Ability to use hands to finger, type, handle, or feel, and to talk or hear.
- Vision abilities including close, distance, color, peripheral, and depth vision, and ability to adjust focus.
- Ability to embody the Cardinal Culture and Cardinal Core Values.
Nice To Haves
- High school diploma or GED equivalent preferred.
- Property management experience is a plus.
Responsibilities
- Work in close cooperation with the construction group during the building phase of the community.
- Liaise with the construction group and developer to share concerns, document progress, and communicate progress and delivery updates to management teams.
- Physically audit each unit before opening, documenting and addressing issues that may jeopardize warranties or create legal or compliance concerns.
- Maintain exceptional curb appeal by keeping community grounds and buildings clean and properly maintained.
- Assist with basic repairs and general maintenance duties.
- Demonstrate exemplary customer service and teamwork.
- Keep the clubhouse, office, model, hallways, and other common areas safe, tidy, and sanitary.
- Keep the property free of trash, debris, and animal waste.
- Maintain grass and landscaping, including watering flowers.
- Ensure apartments have the best possible appearance before new residents move in.
- Advise the supervisor of apartment items needing additional attention, such as damaged carpet, linoleum, windows, or doors.
- Assist with apartment turnovers as directed.
- Communicate maintenance or curb-appeal problems requiring further attention to the Community Manager.
- Respond to emergencies according to policies and procedures.
- Participate in required in-service training and Cardinal U training.
- Understand and comply with all policies and procedures.
- Support resident satisfaction by meeting or exceeding customer expectations.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
