Maintenance Team Leader

Cardinal Group Companies•Huntsville, TX

About The Position

The Maintenance Team Leader is primarily responsible for protecting, maintaining, and enhancing the value of the community while maximizing the living experience for residents. The role ensures resident maintenance issues are resolved expertly and efficiently. The position is full-time and non-exempt, with hourly compensation and eligibility for benefits and bonuses. The Team Leader works inside and outside apartment buildings and throughout the property, including amenities. The role includes frequent exposure to outdoor elements and potentially unpleasant or hazardous temperatures, weather, odors, and landscape conditions. Regular local travel may be required to assist properties, attend training, business meetings, or fulfill daily responsibilities. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Requirements

Current EPA Universal Certification.
Certified Pool Operator (CPO) certification.
3–5 years of relevant industry experience.
Excellent customer service skills.
Strong attention to detail.
Basic maintenance skills.
Working knowledge of pool service and maintenance.
Ability to lift, carry, push, pull, or maneuver at least 75 pounds.
Ability to work 8–12-hour standing shifts.
Ability to work weekends and be available for on-call emergencies.
Ability to embody the Cardinal Culture and Cardinal Core Values.
Ability to physically access all exterior and interior parts of the property and amenities.
Ability to work inside and outside in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and adjustment of focus.
Regularly required to use hands to finger, type, handle, or feel; talk or hear; stand; walk; reach; climb; stoop; or squat.

Nice To Haves

Property management experience is a plus.
High school diploma or GED equivalent preferred.
Preferred career experience includes Maintenance Supervisor, Maintenance, Maintenance Manager, Facilities Manager, Supervisor, Building Manager, Building Engineer, Facilities Maintenance Manager, or Maintenance Director.

Responsibilities

Maintain exceptional curb appeal by keeping community grounds and buildings clean and properly maintained.
Assist with basic repairs and general maintenance duties.
Demonstrate exemplary customer service and teamwork.
Keep the clubhouse, office, model, hallways, and other common areas safe, tidy, and sanitary.
Keep the property free of trash, debris, and animal waste.
Maintain grass and landscaping, including watering flowers.
Ensure apartments have the best possible appearance before new residents move in.
Advise the supervisor of apartment items needing additional attention, such as carpet, linoleum, window, or door repairs.
Assist with apartment turnovers as directed.
Communicate with the Community Manager about maintenance or curb appeal problems requiring further attention.
Respond appropriately to emergencies according to policies and procedures.
Attend required in-service training sessions and participate in required Cardinal U training.
Understand and comply with all policies and procedures.
Contribute to resident satisfaction by meeting or exceeding customer expectations.
Follow other instructions and perform related duties as assigned by the Team Leader.